Job Description

We are seeking a highly organized, proactive, and solutions-driven

Assistant Tow Manager

to support the daily operations of our towing fleet. This is a

demanding, fast-paced

role that requires sharp decision-making, strong leadership, and the ability to coordinate logistics efficiently under pressure.

As the Assistant Tow Manager, you will be directly responsible for daily driver planning, shift scheduling, and ensuring that all fleet operations run smoothly and on time. You will work closely with drivers, dispatch, and upper management to ensure operational efficiency and high standards of service delivery.

Key Responsibilities:

Daily Planning & Scheduling:

Create and manage daily schedules for drivers and fleet. Ensure all shifts are properly staffed and that each driver is assigned to the right vehicle and route.

Operational Readiness:

Ensure all drivers are fully equipped with the necessary tools, documents, and instructions before heading out. Verify readiness before each shift starts.

Route Checks & Driver Support:

Conduct route checks and assist drivers throughout their shifts with any operational issues, route changes, or emergency needs.

Real-Time Problem Solving:

Respond quickly and effectively to last-minute changes, delays, or unexpected challenges. Provide solutions to maintain service levels and minimize downtime.

Communication & Coordination:

Act as a critical point of contact between drivers, dispatch, and management. Maintain clear and consistent communication to ensure seamless operations.

Fleet Oversight:

Monitor fleet availability, maintenance needs, and usage. Flag any issues for repair or rotation and coordinate with maintenance as needed.

Compliance & Safety:

Ensure drivers follow safety standards, company policies, and local regulations at all times.

Qualifications:

Proven experience in transportation or fleet management (towing industry preferred) Strong organizational and time-management skills Ability to lead under pressure and manage multiple tasks simultaneously Excellent problem-solving and decision-making skills Clear communicator with strong interpersonal skills Tech-savvy; comfortable using routing, dispatch, and scheduling software Availability for flexible hours, including early mornings, nights, weekends, or emergencies as needed
Job Types: Full-time, Permanent

Pay: From $23.00 per hour

Benefits:

On-site parking Paid time off
Work Location: In person