Assist the Team lead with initial and ongoing job duties
Assist the TL with site security staff and act as a resource for any issues in accordance with Paladin and client policies and procedures.
Respond to site emergencies (alarms, medical emergencies, fires and other urgent matters)
Prevent theft, violence or infraction of rules and regulations
Effectively communicate all suspicious activities, concerns, issues and events to our dispatch team on behalf of our client
Perform regular patrols within the Shopping Centre
Report any issues directly to the Site Supervisor
Develop strong relationships with clients and tenants
Writing comprehensive and detailed reports
Required Skills & Qualifications:
Valid Alberta Security License or ability to obtain one
Must be bondable
A valid Class 5 driver's license and clean drivers abstract
Ability to lead, plan, organize, delegate, and solve complex problems.
Effective communication skills, both in writing and verbally.
Excellent customer service skills.
Strong multi-tasking skills and ability to remain calm under pressure.
Physical ability to perform the duties of the position.
Basic computer proficiency, report-writing, and note-taking skills
* It is considered an asset to have First Aid/AED/CPR, NVCI, and PPCT training, however, this training will be provided to the successful candidate
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