Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 12 stores in Canada to-date and more to come!
We are looking for an Assistant Store Manager / Floor Manager to join our team for West Edmonton Mall location.
What you'll do
As an Assistant Manager, you play a pivotal role in ensuring smooth day-to-day operations, supporting the team, and driving business success. Including but not limited to...
Support the management of shift schedules to maintain adequate staffing levels and ensure smooth operations
Supervise daily store activities and staff performance, ensuring efficient operations to drive sales
Effectively communicate and implement plans to associates on upcoming sales targets, company initiatives, ongoing promotions, and marketing strategies to ensure that they are well-informed and aligned with business objectives
Provide clear instructions, answer questions, and offer guidance to maintain consistency and foster a positive and supportive environment
Lead the team by example in delivering outstanding customer service and best practices
Address customer complaints promptly and professionally, striving for a positive resolution to maintain customer satisfaction and loyalty
Assist in the recruitment, training, and onboarding of new team members
Serve as the primary point of contact in the Store Manager's absence, ensuring that all tasks are carried out and in line with company standard
What you'll need
Candidates must possess a university degree in business or a related field
5 years of retail experience, including 2 years in store management
Proficient in communication and interpersonal relations
Demonstrated strong leadership and store operation capabilities
Proven problem-solving skills
Adaptability to fast-paced work environments
To apply, please submit your resume and cover letter highlighting your relevant experience.
If you have any question, please contact careers@kiokii.com
Job Types: Full-time, Permanent
Additional pay:
Bonus pay
Benefits:
Company events
Dental care
Extended health care
Flexible schedule
Life insurance
On-site parking
Store discount
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Experience:
Retail management: 2 years (preferred)
Work Location: In person
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