Assistant Store Manager - St. Vital Location
PURPOSE OF THE JOB
Our Assistant Store Managers provide strong leadership at store level, promoting respect, honesty, and fairness among our store team members and ethical service to our customers. This includes inspiring, encouraging and coaching our people to be at their best so they can provide our customers with helpful and socially responsible service in a secure, clean environment with appropriate levels of product, attractively displayed and properly accounted for. Other responsibilities include analyzing and developing action plans to drive top line sales, maintaining payroll budgets, recruiting, and hiring appropriately to ensure the store is properly staffed at all times, managing cost effective store operations, ensuring consistency and compliance, and ensuring the individual skills of the team are utilized effectively to create a positive customer experience.
PRIMARY RESPONSIBILITIES
Assist with implementation of effective social responsibility and compliance measures
Assist with the store training needs and ongoing coaching and training opportunities to the team as needed
Stay current regarding salable merchandise as well as maintaining in-store product menus
Implement effective social responsibility and compliance measures
Identify store training needs and providing ongoing coaching and training opportunities to the team as needed
Develop action plans to address performance issues, as required
Utilize company tools to stay current regarding salable merchandise as well as maintain online and in-shop product menus
Plan and adjust weekly employee schedules along with securing replacement staff when needed. Actively recruit to ensure open positions are filled quickly
Responsible for cash management practices; money orders, change, deposits, cash reconciliation, tracking daily sales and expenses in POS, etc.
Ensure a welcoming environment for the customer as well as quickly responding to customer needs
Plan, coordinate, and lead employee meetings
Ensure all pricing, signage, and displays are correct
Receive regular product and vendor deliveries and ensure sales floor displays are always fully stocked
Responsible for inventory management and records reconciliation
Responsible for creating and submitting merchandise orders based on the store's needs
Regularly communicate with upper management to discuss strengths, opportunities, and trends in the industry
Provide consistent, in the moment, feedback and coaching to staff
Ensure compliance with all company policies and procedures, including workplace health and safety
Daily entry of Payworks system
Meet Key Performance Indicators: goals, manage staff hours and expenses to budget.
Active involvement in community events as appropriate.
Responsible for all store administrative functions
Other duties as assigned
KNOWLEDGE AND SKILLS REQUIRED
High school diploma or GED
Bilingual -French speaking would be an asset
Two to three years of related experience and/or training or equivalent combination of education and experience, in the customer service industry
Must be friendly, out-going, trustworthy, dependable, and hardworking
Must be able to provide exemplary customer service and knowledge of products and the industry, represent Delta 9 Cannabis with pride
Must have cannabis handling certificate relevant to province.
Must be able to pass a full background and Criminal Check
Must be 19 years or older
Wages to be determined by knowledge & experience.
Job Types: Full-time, Permanent
Benefits:
Employee assistance program
Flexible schedule
On-site parking
Store discount
Flexible language requirement:
French not required
Schedule:
4 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Night shift
Weekends as needed
Work Location: In person
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