Job Description

Join Our Team

At Whitehorse Home Hardware Building Centre, we're more than a home improvement retailer -- we're part of the community. We take pride in offering exceptional service, high-quality products, and a supportive work environment that values Progress, Relationships, and Opportunity.

We're looking for an Assistant Manager who is passionate about people, operations, and delivering outstanding customer experiences. If you're a hands-on leader who thrives in a fast-paced retail environment, we'd love to hear from you.

About the Role

As an Assistant Manager, you'll play a key role in supporting the Store Manager with daily operations -- including sales performance, merchandising, staffing, and customer satisfaction. You'll lead by example, ensuring a safe, efficient, and welcoming store for both customers and team members.

What You'll Do

Lead, motivate, and support team members to achieve sales and service goals. Act as Manager-on-Duty when the Store Manager is away. Support recruitment, scheduling, and training initiatives. Deliver excellent customer service and resolve concerns promptly. Execute merchandising plans, seasonal setups, and promotions. Maintain store standards, including safety, cleanliness, and inventory accuracy. Assist with reporting, cash handling, and compliance with company policies.

What You Bring

2-3 years of retail or supervisory experience ("big box" retail an asset). Strong leadership, communication, and problem-solving skills. A customer-first mindset and ability to build strong team relationships. Flexibility to work weekends, evenings, and holidays as needed. Commitment to safety, integrity, and continuous improvement.

Why Join Us

Competitive compensation and benefits package. Employee discount on store merchandise. Ongoing training and leadership development. Opportunities for career growth within our multi-store network. A workplace culture built on teamwork, respect, and community involvement.
Job Types: Full-time, Permanent

Pay: $24.52-$36.00 per hour

Expected hours: No less than 28 per week

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Tuition reimbursement Vision care Wellness program
Ability to commute/relocate:

Whitehorse, YT Y1A 1C9: reliably commute or plan to relocate before starting work (required)
Experience:

retail supervisory: 2 years (required)
Work Location: In person