Job Description

DIPTYQUE Paris Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home decor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.

The Assistant Store Manager is a preparatory role to the Store Manager and parallels the floor manager's leadership presence. The ASM is a transformative leader, who serves as the key strategic partner to the Store Manager on all facets of the operation of their store. This individual is responsible for the development of a subset of selling leadership while indirectly leading all frontline leadership toward common goals. The ASM sets the standard for an outstanding customer shopping experience and drives the engagement of their team while strengthening relations and team spirit across the business.

RESPONSIBILITIES

Deliver performance metrics to plan in storeo Analyze store metrics and partner with Store Manager to drive sales with both internal and external clientso Contribute to daily/weekly/monthly business analysis and reportingo Cultivate a customer-centric store culture; be a vocal advocate for needed improvements to support the in-store customer experienceo Actively model outstanding customer care; participate in and lead the execution of top customer strategieso Achieve CRM KPI targetso Assist Store Manager with the development and implementation of Retail Action Plano Provide constructive feedback to Management on Store performanceo Execute merchandising strategies and provide suggestions based on sell-througho Partner with Store Manager to drive Associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent feedback that drives employee engagement and retentiono Partner with the Store Manager to engage and develop client relationships through multiple channelso People Management when Store Manager is absent (e.g. lead, motivate and coach team)o Embody Diptyque values in terms of grooming, language, storytelling and behaviors and ensures the Staff is alignedo Ensure Diptyque' s positioning as a true luxury brand by providing the highest level of client care and satisfactiono Protect confidential company and/or client informationo Be responsible for operations of store including but not limited to: opening and closing checklists, implementation and maintenance of company policies and procedures, cash handling, updating of store manual, relevant emergency procedures, employee training and educationo Optimize store schedule, organize and plan activities ensuring that the available resources can manage the expected workloado Help prepare and animate daily briefingso Share and explain store performance and sales target on a daily basis to the teamo Communicate any information relative to Diptyque, the market, products and eventso Attend meetings and calls in Store Manager's absenceo Stock management and product allocationo Assist in inventory optimization; monitor inventory levels (deliveries, saleables and non-saleables, transfers, warehouse returns)
REQUIREMENTS

Minimum of 3 years of sales management experience in luxury retail industry; beauty experience a pluso Bachelor's Degree in a related field is preferredo Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;understanding of retail KPIso Proven ability to drive positive customer experiences that build loyalty and deliver measurable resultso Ability to manage competing priorities; be self-motivated, focused and proactiveo Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlooko Industry awareness and strong business acumeno Strong verbal and written communication skills and excellent organizational skillso Passion for the Beauty and Fragrance Industryo Flexibility to work a retail schedule which will include evenings, weekends and holidays
Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.

The salary offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.

Job Types: Full-time, Permanent

Pay: From $35.00 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Benefits:

Commuter benefits Company events Dental care Disability insurance Employee assistance program Life insurance Paid time off Store discount Vision care
Schedule:

8 hour shift Monday to Friday Weekends as needed
Work Location: In person