Job Description

ASSISTANT STORE MANAGER, PARENTAL LEAVE COVER, FIXED-TERM, FULL-TIME

Location:

Halifax, Nova Scotia, Canada

Application Deadline:

Monday, December 1 st , 2025

Position Start Date:

Tuesday, January 27 th , 2026

Contract End Date:

Sunday, January 31 st , 2027 potential to extend or move to a permanent positionwithin the company.

GENERAL SUMMARY

The Assistant Store Manager inspires the team to build a store that is a gift to the community. You use the store as a local community hub to engage with non-profits and sport enthusiasts to bring issues to life and inspire our customers. You support the Store Manager in achieving customer service and sales goals, while monitoring expenses, and ensuring the store operates efficiently and embodies our company's mission. You are an ambassador for the business and actively demonstrate alignment to Patagonia's core values and engage in environmental activism. You actively develop the Team Leaders and Retail Pros by providing ongoing coaching, development, and performance management.

WHO YOU ARE

We want candidates with proven service experience who thrive in a team-based atmosphere. We're seeking people who are passionate about their communities, the environment and caring for others. We need people who appreciate our core sports. Folks who responsibly work through ambiguity, learn on the fly, demonstrate sound judgement and solve problems creatively are most successful with us. We're looking for someone who builds and maintains life-long relationships with customers and the surrounding communities, new and existing. Be willing to optimize the Patagonia shopping experience to increase repeat customers and obtain new ones.

YOU ARE AN ENVIRONMENTAL ACTIVIST

By hosting events, using social media and marketing tools, and elevating campaigns, you connect your community to important environmental and social issues. You engage, elevate and partner with grassroots nonprofit organizations through retail grants and other partnerships, including events, product donations and activism activities. You operate an environmentally responsible business by recycling, conserving energy and using alternative modes of transportation. You encourage staff conversation, innovation and education about environmental issues.

YOUR CUSTOMER SERVICE IS NOT BOUND BY CONVENTION

You spend significant time on the sales floor and lead by example. You instil in your employees the importance of customer service and that the retail experience is where the brand comes to life. You train and empower Team Leaders to make decisions and coach staff based on Patagonia's values, use their best judgment and act generously in all customer service matters. You foster a seamless customer experience by making every effort to find merchandise across Patagonia's sales channels if an item is not in stock in your store.

YOU ARE BUSINESS-MINDED

In conjunction with your Store Manager, you strategize to meet expense and profit goals for the store. You consider the long-term business trajectory of your store and leverage your team to meet the short-term needs of that vision. You have a keen eye for the look and feel of your store and know that powerful visual merchandising, good habits, store cleanliness and maintenance all support a strong business.

YOU DEVELOP LEADERSHIP

You recruit and hire people who are passionate about the planet. You hire people who pursue interests that are related to our products and philosophy. You inspire and empower employees so that each person contributes to the experience and productivity of the store. You coach your Team Leaders on their communication and ownership skills, support a steady feedback loop and work to support all employees in their development. You are an accessible, transparent, and supportive leader, and you act as an entrepreneur for your store using Patagonia's mission and core values as your compass. Your staff never have to guess how they're doing since you provide ongoing feedback, coaching, training, and acknowledgment.

YOU CREATE A SAFE STORE ENVIRONMENT

You maintain a safe and secure environment for your team and customers and resolve any concerns quickly. You are deeply committed to creating a working environment that is supportive, positive, respectful and free from harassment.

WHO WE'RE LOOKING FOR

Experience managing a team of people and a passion for growing/developing employees. Proven ability to strategically plan long-term and execute that plan to move a business forward. Demonstrates highly developed emotional intelligence. Effective communication skills, both written and verbal. Ability to make sound judgment calls in the absence of the Store Manager. Flexible amidst competing priorities and adaptable to the fast-paced environment of a retail store while rallying the team with positivity. Experience in retail store management an asset but not a requirement.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time. Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising. Continually able to walk up and down a staircase carrying boxes, products and other necessary items. Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean. Able to safely lift boxes up to 55 pounds. Comfortable climbing ladders.

SCHEDULE

Our store is open seven days a week. You must be available to work a minimum of one weekend day, one opening shift and one closing shift per week. You will be scheduled for 35-40 hours a week across five days. Your two days off will be paired together. You must report to work on time or provide notification in advance if absent or late.

Ideal candidate will be available to work Sundays through Thursdays (Fridays and Saturdays off).

WHO WE ARE

Patagonia Halifax is a locally owned Patagonia Partner store. Operated by a small and dedicated team the business also opened a second retail location in Ottawa in 2022. Serving as the largest Patagonia dealers in Eastern Canada, our stores have a reputation for premium customer service and product assortment. Working with a small and passionate team opens the doors to learning all aspects of the business and supporting to create what comes next!

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors. We are committed to fostering a harassment-free workplace where all employees are treated with respect and dignity.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law.

Base Pay Range: $24.50-$27/hour + bonus compensation

Target Bonus: $2.00/hour

Total Target Base Pay Range: $26.50-$29/hour

Benefits:

Extended health and dental benefits with mental health coverage. Paid time off and paid sick leave. Parental leave top-ups. Paid activism and community hours. Store discount.

Job Type:

Full-Time, Contract position.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $24.50-$27.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Casual dress Dental care Extended health care Paid time off Store discount
Work Location: In person