Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores across Canada to-date and more to come!
We are looking for enthusiastic applicants to join our West Edmonton Mall team as an Assistant Store Manager (Operations)!
About the Role
As an Assistant Store Manager (Operations), you will be overseeing the stockroom and retail operations to ensure the seamless functioning of the store. Including but not limited to...
Stockroom Management
Oversee stockroom organization, ensuring accurate inventory levels and efficient storage practices to maximize space utilization for better operational flow
Monitor stock replenishment processes to maintain optimal inventory levels, prevent stockouts, and minimize shrink through proactive loss prevention measures
Perform regular stock counts and thorough audits to ensure data accuracy and identify discrepancies
Retail Operations
Ensure store staff adheres and follows standard operating procedures and company policies, maintaining a smooth and compliant work environment
Support the execution of store promotions, pricing updates, and upholding visual merchandising standards to enhance the shopping experience and drive sales
Track daily sales reports and operational KPIs to identify areas for opportunities and optimize store performance
Team Leadership
Lead, train, and motivate the operations team meet and exceed achieve performance objectives
Create team schedules that ensure sufficient coverage during peak periods to maintain smooth operations
Offer constructive performance feedback and address operational challenges in a timely and effective manner
Communication with Head Office
Act as the liaison between the store and head office, ensuring alignment on operational processes and company objectives
Communicate new updates, challenges, and feedback from the store to relevant departments at head office
Support the execution of company-wide initiatives, including new system rollouts and policy updates
Health and Safety Compliance
Maintain a safe, organized work environment by adhering to health and safety regulations and best practices
Conduct regular training sessions to educate the team on safety protocols, ensuring that everyone is informed and compliant
What We're Looking For
A Bachelor's degree in Business, Retail Management, or a related field is preferred
A strong track record with 2-3 years of retail operations experience
Passionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to guide staff and enhance the customer experience
Skilled in effective communication and building strong interpersonal relationships
Demonstrated strong leadership and store operation capabilities
Proven problem-solving skills and ability to handle customer complaints effectively
Ability to work in a fast-paced and dynamic retail environment
Knowledge of retail store operations, merchandising, and customer service standards
We offer competitive pay, flexible scheduling, and opportunities for growth within the company. Join our team of dedicated sales professionals and contribute to our success!
To apply, please submit your resume and cover letter highlighting your relevant experience.
If you have any question, please contact careers@kiokii.com
Job Types: Full-time, Permanent
Benefits:
Company events
Flexible schedule
Store discount
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
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