Help us boldly shape retail in Canada
Canadian Tire Corporation\xe2\x80\x99s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business \xe2\x80\x93 and boldly help shape Canada\xe2\x80\x99s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.
Our Company
Hard work drives us, living life is what guides us. At Mark\xe2\x80\x99s, known as L\xe2\x80\x99\xc3\x89quipeur in Quebec, we inspire and enable Canadians to live their life with passion, conviction and authenticity. This is why everything we offer, from industrial and casual apparel, footwear and accessories, is well made, built to last, infused with utility and designed with wearable style that\xe2\x80\x99s uniquely them, uniquely Mark\xe2\x80\x99s.
Mark\xe2\x80\x99s, founded in 1977, has over 380 stores across Canada. With strong roots in communities across the country, our commitment to Canadians is to relentlessly pursue the best products that work as hard as the people who wear them
We are a successful, innovative, and growing company that values diversity and fosters a culture of performance and accountability. We invest in the growth and development of our employees by offering comprehensive training and leadership development opportunities. We encourage, value and reward innovation.
Position Objective
The Operations Manager is an active member of the Store Management team in providing leadership and mentorship ensuring operational excellence, optimizing staff performance, ensuring customer satisfaction while maximizing sales through all business levers. You will champion new procedures and processes, and deliver consistent execution of in store supply chain, cash operations, in-store ecommerce fulfillment, B2B sales and overall store operational effectiveness. The Operations Manager will facilitate training of store team members on store standard operating procedures and process improvements
Responsibilities
Customer Service
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