Job Description

"Build" your Future with Habitat for Humanity GTA.

Job Title: Assistant Store Manager, ReStore

Reports To: Store Manager, ReStore

Terms of Employment: Full-time, Permanent

Store Hours: 10 am - 6 pm (must be willing to work 2 weekends each month)

Salary: $35,800 - $39,000 / year + benefits

Location: Brampton ReStore - 268 Rutherford Rd S Unit #3, Brampton, ON L6W 3N3

Website: and

Who We Are

Habitat for Humanity Greater Toronto Area (Habitat GTA) is leading the way in addressing one of the most pressing issues of our time: the need for affordable housing. Our work focuses on helping working families become homeowners - thus realizing both a safe and secure place to live and the opportunity to build equity and financial independence for themselves and their children. We are a land developer, a home builder, a fundraiser, and a mortgage holder.

In support of our homebuilding operations, Habitat GTA operates retail home improvement stores called ReStores, which collect donations of home furnishings, appliances, and renovation materials and sells them to the public, with all proceeds helping us build more homes.

Habitat GTA is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive GTA for everyone.

Why Join Us?

• A meaningful opportunity to make an impact and help your local community
• 2 weeks paid vacation, Habitat for Humanity days, and personal days
• Flexible work hours (never work nights!)
• Generous benefits coverage plan (including dental, vision care, and extended health care)
• Corporate gym membership and an Employee Assistance Plan (EAP)
• RRSP matching eligibility
• Volunteer opportunities to support our Habitat for Humanity Builds
• Growth and development opportunities
• Great entry-level opportunity for new graduates, or experienced customer service professionals
• The pride of being part of a highly respected, high profile global charity

The Opportunity

• Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles
• Support the Manager with supervising, training, and leading ReStore staff and volunteers
• Manage, post, and update our retail eCommerce platforms (Light Speed and, SalesForce)
• Provide administrative and clerical support as required including, daily health and safety inspections, inventory and donation processing, etc.
• Supervise all retail operations including store merchandising (including our eCommerce website), selling, space management, stock control, etc.
• Problem solve and troubleshoot day to day issues and concerns
• Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices
• Support with reaching sale and customer satisfaction targets to fund our cause
• Deliver exceptional customer service to our customers, donors, and volunteers
• Deescalate and resolve customer complaints
• Support with the loading and unloading of donated products from our trucks
• Advocate for Habitat for Humanity GTA and model our values and guiding principles

What You Bring

• 1-3 years of customer service or retail experience
• Proficient in technology (including Microsoft Outlook/Teams), retail management systems, and social media for marketing
• Previous experience leading people or managing a retail operation is an asset
• Ability to perform heavy lifting (up to 30 pounds) and walk, stand, sit, and stair climb on a frequent basis
• Safety boots required: CSA approved safety footwear to be worn at all times
• Strong attention to detail and a love of process
• Driven by sales, targets, and KPIs
• Independently leads with kindness and confidence
• Understanding of volunteer management, renovation and building materials is considered an asset
• Passion for retail and customer service is considered an asset
• Enthusiastic and passionate about our mission; ensuring families have a safe and decent place to live

Your Application

If you are ready to make a change in your local community and become a part of our team at Habitat for Humanity GTA, click on the Apply button within this posting or click on our Careers Page to find more:

Your Future at Habitat for Humanity GTA Awaits.

Applicants must be eligible to work in Canada throughout the duration of their employment with Habitat for Humanity GTA. Proof of eligibility will be required.

Habitat for Humanity GTA is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Habitat for Humanity GTA is committed to ensuring a barrier-free, accessible and inclusive work environment. We welcome and encourage applications from people with disabilities. Upon individual request, we will endeavor to remove barriers to the hiring process to accommodate candidates with disabilities, providing the applicant has met the bonafide requirements of the employment position. Please inform us should accommodation be required at any point during the recruitment and selection process.

As part of our selection process, the successful candidate must receive clearance by a police background check. It is a mandatory term of employment for this position that you are fully vaccinated for COVID-19 at least 14 days prior to your start date. Employment will be contingent on proof of vaccination.

We thank all applicants for their interest in Habitat for Humanity GTA, however only those selected for an interview will be contacted.