The Assistant Store Manager supports the Store Manager in day-to-day operations, sales execution, and team leadership. This role plays a hands-on part in customer service, staff supervision, and maintaining a well-organized, compliant, and welcoming retail environment focused on health, mobility, and wellness solutions.
Key Responsibilities
Support daily store operations, including opening/closing procedures
Assist with staff supervision, training, and scheduling
Deliver exceptional customer service and product support
Assist customers with mobility and medical product selection (wheelchairs, walkers, bracing, bathroom safety, etc.)
Support sales goals, promotions, and merchandising standards
Help manage inventory, receiving, and product organization
Handle basic customer concerns and escalate issues as needed
Ensure cleanliness, safety, and accessibility of the store
Step into a leadership role in the Store Manager's absence
Qualifications & Experience
1-3 years of retail supervisory or key-holder experience
Experience in home health care, pharmacy, medical supplies, or specialty retail preferred
Strong customer-service mindset with empathy and professionalism
Ability to coach and support team members
Comfortable learning technical product knowledge
Strong organizational and communication skills
Ability to lift and move mobility equipment (within safety guidelines)
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Experience:
retail supervisory or key-holder : 1 year (required)
Work Location: In person
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