Job Description

JOB INFORMATION

Requisition ID:

11841

Number of Vacancies:

1

Department:

Revenue Protection (20000029) - Head & Staff - Revenue Protection (30000516)

Salary Information:

$69,160.00 - $86,359.00

Pay Scale Group:

6SA

Employment Type:

Regular - This is a hybrid working environment.

Weekly Hours:

35,

Off Days:

Shift:

Posted On:

September 5, 2025

Last Day to Apply:

September 8, 2025

Reports to:

Coordinator, Administrative Support



The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision:

Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission:

To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.



The full Plan can be viewed on ttc.ca.

Career Opportunity

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Looking for a new and exciting job opportunity? We are seeking an Assistant, Revenue Protection to join our team!

What You Will Do

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Reporting to the Coordinator, Administrative Support, the Assistant provides effective and efficient administrative, secretarial, and clerical support to the department/section. The role may also provide backup support to other departmental administrative staff when needed (e.g., during periods of absence).

As an Assistant, you will plan and coordinate the day-to-day activities of the department/section; prepare and/or assist in the preparation of documents, presentations, and reports for use by the department/section, and distribute them to the appropriate parties in accordance with established standards; prepare and/or assist with the preparation of correspondence and communication materials on behalf of the department/section, review and edit for accuracy, grammar, format, etc., and distribute as required; and communicate with other colleagues/support staff concerning routine administrative matters as well as other departments and external parties under the direction of department staff.



You will also compile and process data, verifying correctness, accuracy, and consistency of information following established procedures and within timelines; monitor and track information/data/records, following up and updating as required; provide instruction and guidance as needed, coordinate training for department/section staff, and assist as required; provide backup support and/or other support functions to the department/section; and participate in and assist with special projects and activities as directed.

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will help to build an inclusive and accessible work and service environment for all employees and customers and ensure the needs of employees and customers are accommodated in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies. You will also participate in the TTC Customer Service Ambassador Program.

Skills

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Communicate in a variety of mediums Maintain documentation and historical records Plan and organize activities / projects to meet section and organizational goals Use office technology, software and applications Understand and apply administrative policies, processes, and procedures

What Qualifications Do You Bring?

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Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training, and experience deemed to be equivalent. Sound knowledge of business administration concepts and contract administration methods and practices, as well as good knowledge of financial monitoring and record-keeping principles and practices. Good knowledge of research methods and techniques. Good mathematical skills and detail oriented. Well-developed organizational and interpersonal skills, and effective oral and written communication skills to deal with people at various levels. Proficiency in the use of a personal computer and computer applications related to the work (i.e., word processing, spreadsheets, databases). Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees.

What We Offer

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Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve. One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan. A comprehensive package that covers health, dental, vision and more. Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.

Commitment to EDI

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The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.



The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.



We thank all applicants for their interest but advise only those selected for an interview will be contacted.