Job Description

Date Posted: 11/21/2022
Req ID: 28571
Faculty/Division: New College
Department: New College
Campus: St. George (Downtown Toronto)
Position Number: 00053062

Description:

About us:
The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College supports four interdisciplinary undergraduate programs - African Studies, Buddhist Mental Health and Psychology, Caribbean Studies, and Equity Studies - and houses two departments (Human Biology and Women and Gender Studies). New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see .

Your opportunity:
The Assistant Registrar, Communications is a critical member of the team and supports the ongoing development and maintenance of office systems and procedures in the Registrar's Office. Along with the Associate Registrar, the Assistant Registrar, Communications provides ongoing guidance to staff who provide front-line student services. The incumbent will also provide a welcoming environment in the College for undergraduate students from diverse backgrounds.

As a member of the New College Registrar's Office, the Assistant Registrar, Communications will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of international students and many communities.

Your responsibilities will include:

• Implementing a communications plan to keep stakeholders informed
• Writing and editing copy and content to advance communications objectives
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Liaising with others to coordinate logistical modifications to service delivery
• Providing proactive support to individuals in distress and making referrals to specific university services
• Developing a strategy to guide how student inquiries are managed and oversees the Registrar's email account
• Developing content for brochures, newsletters, websites and/or handbooks to address current and future student common questions
• Delivering presentations to promote programs, opportunities and/or initiatives

Essential Qualifications:

• Bachelor's degree in a relevant discipline, or an acceptable equivalent combination of education and experience.
• Minimum four (4) years' of recent and related experience with student academic advising, and experience with administrative procedures in a university setting, preferably in a college registrar's office.
• Experience working with Faculty of Arts and Science curriculum offerings and regulations
• Experience working with and supporting undergraduate students.
• Experience interpreting, applying and advising on rules, guidelines, and procedures.
• Experience and sound knowledge of best practices in advising and student services.
• Experience workingwith and advising international students and students from diverse backgrounds.
• Demonstrated strong student service orientation and experience fostering equity, diversity and inclusion in a post-secondary environment.
• Advanced skills withMicrosoft Office (e.g. Word, Excel, PowerPoint, Outlook).
• Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
• Excellent oral and written communication, presentation, and interpersonal skills.
• Demonstrated time-management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while paying attention to detail.
• Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
• Knowledge and understanding of equity, diversity, and inclusion.

Assets (Nonessential):

• Demonstrated supervisoryexperience of front-line staff.
• Knowledge of New College.

To be successful in this role you will be:

• Approachable
• Efficient
• Multi-tasker
• Perceptive
• Possess a positive attitude
• Resourceful

Closing Date: 11/30/2022, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .