Job Description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.JLL has an exciting opportunity for an Assistant Property Manager at Waterworks, a new innovative dining experience and gathering place in the heart of Toronto. With a focus on outstanding customer service and operational excellence, you\'ll be responsible for maintaining the highest standards of the property, ensuring the aesthetics of the Food Hall, and maximizing tenant and customer satisfaction. Alongside the Property Manager, the Assistant Property Manager ensures that all tenant-related issues are addressed and resolved and work in collaboration with Building Operations to ensure all preventative maintenance schedules standards are met and procedures followed. This role will also assist with annual operating budgets, reports, collection of rental payments, surveys and other administrative tasks as required.The Food Hall is open 7 days a week including evenings and weekends. The Assistant Property will participate in schedule rotation across all shifts.WHAT YOU\xe2\x80\x99LL BE DOING:

• Primary point of contact for all tenant related issues in the absence of the Property Manager
• Attend to tenant requests and complaints promptly and in accordance with company standards and procedures as directed by the Property Manager
• Make recommendations and oversee execution of preventative maintenance program for plant and equipment; assists with implementation of improvements
• Obtain prices, monitor maintenance/service contracts to ensure cost effective operations
• Conduct daily inspection of property and take appropriate action to make sure maintenance standards set are either met or exceeded
• Organize all the information and data for preparing the annual operating budgets and provide reports and analysis to the Property Manager on adherence and variances to the approved budget
• Carry out administrative tasks i.e., prepare reports for damage and liability, process approved purchase requisitions, maintain procedures, rules and regulations for security, emergency and maintenance and tenant information packages
• Assist the General Manager with collection of rental payments and recoveries as specified in leases
• Prepare rental schedules, as per the terms of the lease agreement; setup EFT system for rent collection, AR reports and rent collections (including collection and review of monthly sales reports)
• Conduct parking surveys, compile the findings and make recommendations
• Make recommendation on processes, systems, policies, procedures and best practices for the portfolio that will maximize net income and work with leasing to identify any potential issues or areas of improvement
• Oversee and manage property and teams\xe2\x80\x99 safety, security, and compliance requirements
• Perform other property management tasks that may be assigned from time to time

WHAT YOU BRING:

• 5+ years of progressive experience in property management
• Available to work weekend and evenings as this role will participate in shift rotation covering the Food Hall hours.
• Possession of or working towards an Industry related certification i.e., Real Property Administrator (RPA) or Certified Property Manager (CPM)
• Relevant post secondary education is preferred
• Experience in the hospitality industry is strongly preferred
• Working knowledge of MS Office applications required. Knowledge of Real Estate budgeting software such as REALM and CTI an advantage
• Good customer service skills
• Good interpersonal and relationship building skills
• Ability to prioritize to meet demands and expectations and manage several tasks
• Good team member
• Good verbal and written communication skills
• Well-developed problem solving and analytical skills in solving problems requiring analysis and evaluation using standard methods

WHAT\xe2\x80\x99S IN IT FOR YOU:

• Join an industry leader and shape the future of commercial real estate
• Deep investment in cutting-edge technology to power your work
• Comprehensive and competitive benefits plan
• A supportive, caring and diverse work environment designed for your growth and well-being

Location:On-site \xe2\x80\x93Toronto, ONIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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