Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL Is seeking an Assistant Property Manager (APM) for a new client. This role will report to the General Manager and work with an experienced Property Management team. The APM will provide timely and reliable support for all properties in the assigned portfolio, including interfacing with various internal and external service providers, building operations and tenants as directed. The APM will work with the management team at the King St main office with some travel to Mississauga as needed, where one of the client properties is located,

The ideal candidate will be customer driven and take pride in providing exceptional customer service to both internal and external stakeholders. You will also have a strong grasp of the financials and strong analytical skills for budgeting and reporting.

What this job involves :

Deliver Excellent Service to Tenants

Establish and maintain professional working relationships with tenant key contacts

Attend to and resolve tenant inquiries and complaints, escalating complex queries to the appropriate team member as required

Implement special activities and programs to add value to the tenant\xe2\x80\x99s experiences at the property

Organize tenant events such as tenant BBQs, desk drops and negotiate contracts for these events

Prepare communications to tenants as required

Maintain Quality Building Premises

Administer cleaning contract including regular cleaning inspections as directed by Property Manager or General Manager

Monitor the administration of the tenant service request system and completion of tenant work orders, escalating outstanding workorders as necessary

Financial

Assist in the management and recording of additional revenue streams, parking, storage, miscellaneous revenue, events, etc.

Assist with preparation of budgets and monthly and quarterly reports, as applicable to each property

Prepare monthly listings of accrued expenses and capital expenditures

Assist in the collection of tenant receivables, monitor tenant accounts in the Yardi Tenant Ledger and prepare reconciliations

Ensure that tenant charge back billings are prepared on a timely basis and forwarded to Accounting to enter into the Yardi Tenant Ledger

Environmental Sustainability

Seek opportunities to reduce energy and water consumption

Work with waste removal contractor(s) to maximize diversion from landfill and implement new recycling streams

Assist with the building industry certification submissions

Provide support to other JLL team members

Provide assistance to the Property Manager, General Manager, Operations Manager and Operations Supervisor as required

Support and/or direct Operations staff as requested by the Operations Manager or Operations Supervisor

Perform other related responsibilities as requested from time to time

Sound like you? To apply you need to be:

Education

Minimum 5+ years related property experience with commercial properties

Relate post-secondary education is an as asset

CPM or RPA designation preferred or working towards designation

Proficient in Microsoft Office

Solid understanding of financial procedures and management; specifically, procedures for expenses/revenues

Working knowledge of Yardi is an asset

Strong written and verbal communication skills

Hold a valid driver\'s licence and have access to a vehicle if required

Location:

On-site \xe2\x80\x93Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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