Job Description

Position Number: 50000378 / P1816
Department: Institute for Cooperative Education
Grade: GR08
Campus: Sir George Williams (Downtown)

Salary: $28.79 - $34.65 per hour
Union/Association/HR Policy: CUSSU

Posting deadline: September 20, 2023

Recognized as Canada\'s top university under the age of 50, and one of Montreal\'s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society\'s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

NOTE: This posting represents a one year maternity leave replacement until October 2024.

SCOPE
Reporting to the Supervisor, Operations, the incumbent plays a key role in the processes related to admission, registration, and withdrawal, and is a primary resource for providing proactive data and analytics to the Institute for Co-operative Education staff in support of student status management, communications, process changes, and volume management. The incumbent also provides support for a variety of other administrative functions to support the effective delivery of the Institute\'s activities.

PRIMARY RESPONSIBILITIES

• Perform tasks related to admission/registration/administrative processes for a variety of the Institute\'s programs, including promotion, application processing, data input into the Student Information Systems (SIS) & Orbis database systems, course and plan enrolment, processing modifications of work-study sequences, student performance review.
• Support students through stakeholder communications. Provide input on messaging and ensure communications are sent out in a timely fashion.
• Maintain data integrity in the Institute\'s database, including entering and maintaining employer records & student records (including profile information, naming convention, data clarity & updates, etc.).
• Actively follow-up with and answer enquiries from prospective and current students, as well stakeholders internal to Concordia, on processes within the purview of the role.
• Replace the front desk during lunch breaks, vacations, etc.
• Assist in other tasks and projects in support of the Institute.

QUALIFICATIONS

• Diploma of Collegial Studies (two-year pre-university DEC) and two to four years of administrative experience in an office environment, in a reporting type role working with complex data to support decision making.
• Bachelor\'s degree in a related field is an asset.
• Excellent critical thinking, analysis, reporting and data-entry skills.
• Good knowledge (Level 4) of spoken and written English and French.
• Good knowledge (Intermediate level) of Word (mail merges, template use, formatting) and Outlook and advanced knowledge of Excel (VLOOKUP, pivot tables, linking data from multiple sources).
• Excellent organizational skills with the ability to multitask, prioritize and to meet strict deadlines.
• Keen sense of accuracy & detail orientation.
• Strong interpersonal and communication skills with the ability to work independently as well as part of a team.
• Strong sense of professionalism & confidentiality.
• Prior experience working with BI tools including Crystal Reports, PowerBI, etc. is an asset.
• Prior experience with the Student Information System (SIS) and Orbis or other database management software is an asset.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien\'keh\xc3\xa1:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohti\xc3\xa0:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada\'s reporting requirements, the University is obliged to gather information about applicants\' status as either Permanent Residents of Canada or Canadian citizens.

Concordia University