Job Description

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Position Summary

Canada\'s first Gordon Ramsay Burger is well underway at Hard Rock Casino Vancouver, and we\'re on the lookout for our next Assistant Managers, Gordon Ramsay Burger. Be a part of Chef Ramsay\'s signature burger concept that marries culinary finesse with comfort food nostalgia - the perfect recipe for an immersive dining experience. We are searching for creative leaders who have a true appetite for fostering an unrivaled dining experience. These individuals must have a fiery passion for being in a fast, dynamic and fun environment. Our next Assistant Managers, Gordon Ramsay Burger believe in leading by example and using a fun and positive approach in motivating others. You will be responsible for providing a signature standard of unrivaled experiences and exceptional hospitality to our guests. Are you ready to be part of this exclusive opportunity and leave your mark on the Canadian culinary landscape?

Key Accountabilities

• Providing hands on leadership and development to the Gordon Ramsay Burger operation
• Directing the day-to-day activities of your Gordon Ramsay Burger colleagues
• Organizing and assisting with conducting monthly inventory counts
• Ensure proper cash handling procedures, are followed
• Maximizing the revenues of our Gordon Ramsay Burger outlet while minimizing operating costs
• Assisting in event planning and execution
• Liaising and communicating effectively with all appropriate operational departments
• Developing and cultivating Great Experiences and Memories with all stakeholders (guests, ownership and colleagues)
• Contributing to the overall company goals, initiatives and objectives
• Performing payroll & labour costing
• Managing time and attendance records
• Performance management of service team
• Ensure compliance of all health and safety rules and regulations
• Active involvement in the recruitment of team members and in Departmental Meetings
• Conduct meetings for service team
• Performing other duties as assigned or directed

• Legendary Guest service skills with a \xe2\x80\x9cMake it Happen\xe2\x80\x9d attitude
• Understanding of yourself and others when communicating with team members and guests
• Live GCE\'s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Connected to Communities
• Minimum of 2 years Food & Beverage Management experience in a premium-casual restaurant or establishment
• Previous experience in opening a restaurant and working in a fast-paced premium casual restaurant an asset
• Post-secondary hospitality/hotel education or suitable combination of education and experience an asset
• Previous spearheading of team member engagement initiatives through leading a team of managers, supervisors, and front-line staff
• Proven track record of driving the profitability of Food & Beverage operations
• Computer literacy in MS Office; POS experience
• Exceptional interpersonal and communication skills
• A willingness to learn, develop and achieve new skills for personal and professional development
• Ability to obtain Food Safe Levels 1 & 2 as required;ability to obtain Serving it Right certification
• WSET Certification an asset
• Ability to abide to all compliance requirements
• The ability to successfully obtain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)

• Regular office, restaurant or casino environment, standing or walking for long periods of time and non-traditional work hours.

Great Canadian Gaming