Job Description

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Cranbrook

Closes: 2025-09-21

Overview

The Medical Office Assistant position is responsible for providing direct administrative and operational support to the Nurses of the Ktunaxa Nation Health Department. This position operates as an operational centralized knowledgeable resource for record management and document handling, reception, technology and systems support, event and administrative coordination.

The position coordinates meetings and events; drafts of a variety of documents related to initiatives and activities; ensures policies, standards and guidelines are followed; administers files and records, ensuring that they are accurate and produced in a timely manner. The position sets up and oversees administrative policies and procedures as applicable; responsible to administer routine financial processes; preparing purchase orders, invoices and accounts payable.

Responsibilities

Answer the telephone tactfully and efficiently, ascertain the needs of callers and direct calls to appropriate personnel. Greet clients and direct them to the appropriate staff, service or office. Provide general office support including: typing, filing, data entry, maintaining office equipment, tracking staff schedules. Preparing correspondence, medical reports, letters, memos, medical billings, and requisitions. Scheduling client appointments and maintaining schedules. Assisting with the completion of a variety of medical forms. Arranging for referral services as requested by the Nurse Practitioner. Maintain a clean, sterilized, and organized workspaces at all times. Provide systems support and troubleshooting on computer systems as required. Entering information into Medical Information systems - patient records, correspondence and requisitions using medical terminology. Oversee the monitoring of the Health agency vehicles for maintenance, usage, scheduling. Order and monitor office and medical supplies. Other duties as assigned. Transcribe meeting minutes when required.

Qualifications

3-5 years minimum of experience in medical office or medical environment Post Secondary Certificate or Diploma in Office Administration Completion of Medical Office Assistant course Knowledge of medical terminology and equipment Exceptional abilities in interacting with others: tact, diplomacy, efficiency, courteousness, respectful, sensitive service; professionalism, warmth and genuineness. Record management and filing skills; both electronic and manual Excellent written and oral communication skills, proficiency Excellent software skills including Microsoft Office Suite, as well as Internet research abilities Ability to manage multiple tasks simultaneously with accuracy and consistency Respect for and knowledge of Ktunaxa and aboriginal rights, culture, history and goals Experience with First Nation's organizations / communities Advanced Business English Keyboarding skills - minimum 60 to 70 wpm Commitment to life-long learning Strong organizational and prioritization skills Valid driver's license and a reliable vehicle High level of emotional resiliency and sensitivity

Employment Level

Casual

Work Conditions

This is an in-person position working primarily from the Cranbrook office.

Eligibility Statement

The Ktunaxa Nation Council is committed to providing and maintaining a safe and healthy work environment for all Employees and the People, Communities, and Bands that we serve.

Equity Statement

The KNC values diversity and inclusion in the workplace. All qualified applications will be considered, however, qualified persons of First Nations, Metis, and Inuit ancestry will be given preference. If you require accommodation to participate in the interview process, please let us know.

Only those applicants who meet the qualifications will be contacted for an interview.

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