Job Description

Your job title: Assistant Market Centre Administrator (AMCA)Where you will work: Keller Williams EnergyWho's the Boss: Heather PrenticeDirect Supervisor: Dawn EnrightWho are we?Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Energy Market Centre features a friendly atmosphere with a strong culture of caring. With unparalleled technology, industry-leading real estate training and with a supportive leadership team, Keller Williams Energy is a hot spot for agents looking to rapidly build and grow their real estate careers. Who are we looking for?Keller Williams Energy is seeking an experienced individual who will positively represent the Company and serve as the first point of contact for all agents, clients, and preferred vendors. The AMCA will play a key role in daily agent administration by on-boarding and servicing our agents, being a daily point of contact for agent requests and questions, support our preferred vendor needs, assist with all event planning and perform day to day bookkeeping. The AMCA will be an individual that has moderate levels of assertiveness, sociability, and flexibility. They will not be a risk taker, but will rather be thorough and cautious in their actions/decisions with personal self-structure and a strong sense of urgency. The right person for this position will be friendly and outgoing with a strong desire to help and serve others at the highest of levels. This individual should exhibit strong leadership abilities, be an independent thinker and enjoy helping others grow.What will you do?
These are the standards a well-above-average performer will maintain or exceed:

• Priority 1 - The onboarding process for agents, both experienced and new. Holding weekly agent orientations with new and experienced agents joining the Brokerage.
• Priority 2 - Assisting and supporting the MCA by performing administrative and accounting tasks.
• Priority 3 - Event planning and supporting our Preferred Vendor program.

Essential duties and responsibilities

• Work closely with Agents on transition paperwork
• Conduct group training to provide education to agents as required: Nexone, BrokerBay, Stratus, Webforms, and loading Listings
• Daily accounting tasks including A/P, A/R
• Assist in tracking expenses and participate in creating effective budgets
• Process Agent billing transactions monthly
• Backup support to Deals Administrator
• Help to share Market Centre value story
• Liaise with Team Leader Alternate to onboard/offboard Preferred Vendors
• Manage Events including obtaining quotes, pricing, and creating timed agendas
• Attend and assist Leadership Team with all Market Centre events
• Assist Leadership with other administrative tasks as needed
• Shadow Market Centre Administrator for cross-training purposes

Knowledge/Skills/Qualities

• Proactive, positive attitude
• Track record of success in past jobs/tasks
• Post-Secondary School Education or equivalent
• Strong bookkeeping/accounting skills are required
• Understanding of and experience in a Real Estate Brokerage and MLS industry is an asset
• Minimum 1+ years of administrative experience required
• Excellent customer service skills with a friendly people-oriented approach
• Excellent verbal and written communication skills
• Extremely organized with the ability to manage multiple priorities
• Analytical with a strong attention to detail and accuracy
• Reliable and punctual
• High level of initiative
• Strong problem-solving skills and solutions-based approach
• Computer proficiency (e.g., Microsoft Office, Google Drive) - capable of learning new systems and fixing basic hardware issues

Job Environment

• Full Time Position Monday to Friday
• Professional Office Environment

Job Types: Full-time, PermanentFlexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Experience:

• Real Estate Administration: 1 year (preferred)
• Bookkeeping: 1 year (preferred)