Job Description

Trail Tire is a well-established and reputable tire retailer with a strong presence in the Edmonton area. Our Kingsway location is a hub for quality tires, exceptional customer service, and automotive expertise. We are dedicated to providing our customers with top-notch products and services. To support our continued growth and deliver outstanding customer experiences, we are seeking a highly motivated and customer-focused Assistant Manager to join our team.

: As the Assistant Manager of our Trail Tire location in Edmonton, you will play a crucial role in overseeing day-to-day operations, managing staff, assisting customers, and ensuring the efficient delivery of tire-related services. Your primary responsibilities will include staff management, customer support, and tire inventory management. This position requires a strong focus on customer satisfaction, leadership skills, and tire industry knowledge.

Responsibilities:

Support the Store Manager in overseeing all aspects of the store's operations, ensuring efficient and smooth functioning Supervise and train staff members, providing guidance and support to optimize their performance Assist customers with tire-related inquiries, providing product recommendations, explaining services, and ensuring exceptional customer experiences Assist in inventory management, including ordering and receiving tires, maintaining stock levels, and conducting regular stock audits Ensure compliance with company policies and procedures, as well as industry safety standards Foster a positive work environment, promoting teamwork, open communication, and a strong customer-centric culture Handle customer complaints and concerns, resolving issues in a timely and satisfactory manner Maintain a clean and organized store appearance, ensuring visual merchandising standards are met
Qualifications:

Previous experience in a supervisory or assistant management role, preferably in the tire or automotive industry Strong knowledge of tires, including different brands, sizes, and tire-related services Exceptional customer service skills, with the ability to effectively assist customers and resolve issues Excellent leadership and team management abilities, with a focus on employee development and performance optimization Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment Proficient computer skills, including experience with inventory management systems and point-of-sale software Excellent communication and interpersonal skills, with the ability to work collaboratively with staff and customers Detail-oriented with a commitment to accuracy in inventory management and order fulfillment
We offer a competitive salary, a supportive work environment, and opportunities for growth within our organization. If you are a dynamic individual with a passion for the tire industry, excellent leadership abilities, and a customer-centric mindset, we want to hear from you.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for the Assistant Manager position at Trail Tire Edmonton Kingsway.

Note: Only candidates selected for an interview will be contacted.

Job Type: Full-time

Benefits:

Dental care Extended health care Life insurance RRSP match
Work Location: In person