Job Description

Job description

Quesada Burritos and Tacos at 13737 96 Avenue, across from Surrey Memorial Hospital is looking for an Assistant Manager. We are looking for someone who has flexible availability and is able to work any shifts (day or night), any day of the week.

Responsibilities

The assistant manager will support the manager in overseeing daily operations, managing staff, and ensuring customer satisfaction. They are involved in a wide range of tasks, from handling customer issues and supervising staff to managing inventory and even assisting with marketing efforts.

The key duties:

Operational Management:

Supervising Staff:

Assistant managers oversee the work of all restaurant staff, ensuring they adhere to company policies and procedures and maintain high standards of service.

Ensuring Operational Efficiency:

They monitor daily operations, ensuring smooth workflows, proper food preparation, and timely service.

Inventory Management:

Assistant managers help track inventory levels, manage supplies, and place orders to ensure adequate stock.

Cost Control:

They assist in monitoring operating costs, such as food and labor, to maintain profitability.

Scheduling and Staffing:

They help create and manage staff schedules, ensuring adequate coverage and approving time-off requests.

Customer Service:

Handling Customer Issues:

They address customer complaints and resolve issues to ensure customer satisfaction.

Maintaining a Positive Dining Experience:

They contribute to a positive and welcoming atmosphere for all customers.
Human Resources:

Recruitment and Training:

Assistant managers participate in the hiring process, interviewing and selecting new team members. They also assist in training new employees on job duties, company policies, and customer service standards.

Performance Management:

They may participate in performance evaluations, providing feedback and guidance to staff.

Other Responsibilities:

Marketing Support:

Assistant managers may assist with marketing activities, such as promoting special offers or events.

Ensuring Compliance:

They help ensure the restaurant adheres to all relevant health and safety regulations and company policies.

Taking Over Managerial Duties:

In the absence of the general manager, they may assume responsibility for the overall operations of the restaurant.

Requirements

Food Safe Level 1

Qualities should include previous supervisor or management duties, customer service and food handling/preparation experience

If you have excellent communication skills, are a leader, team-worker, outgoing, a quick learner and have a positive attitude about a fast and demanding environment, we want you.

Job Type: Full time

Job Type: Full-time

Pay: From $18.25 per hour

Expected hours: 35 - 40 per week

Experience:

quick service supervisor role: 2 years (required) quick service restaurant: 4 years (required)
Licence/Certification:

food safe level 1 certificate (required)
Work Location: In person