Job Description

Assistant Manager, Youth Residential Program

PURPOSE OF POSITION: To assist the Program Manager in providing consistent and effective leadership, supervision, and communications support to the residential team.

REPORTS TO: Program Manager

KEY RESPONSIBILITY AREA: General

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Maintain a high level of performance and accountability associated with all responsibilities of the Youth Care Worker position.

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Act as a mentor and role model to other members of the residential team. This relates to many different skills and functions that are part of the YCW job duties. In addition, it means demonstrating and cultivating in team members, concepts of contribution, proactive thinking, problem resolution, creating growth opportunities for youth, initiative, engagement, and relationship building techniques.

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Actively learn and perform all tasks and responsibilities associated with the Program Manager position. (includes but is not limited to: financial tasks, scheduling, on-call, performance management, evaluations, staff debriefing, hiring)

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Build a high-level understanding and ability to navigate all aspects associated with the program's function. (Includes but is not limited to: health and safety, maintaining a clean, welcoming, home-like environment, routines and rhythms, care planning, policies and standards)

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Accommodate shift work hours to provide broader leadership support presence.

KEY RESPONSIBILITY AREA: Personnel

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Provide coaching, direction, and feedback to the team.

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Assist with on-call responsibilities of the manager.

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Assist with the onboarding and learning of new team members.

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Assist with the identification and resolution of conflict.

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Assist with the delegation of tasks.

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Assist with the provision of supervision and evaluation activities of team performance.

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Assist with addressing performance issues.

KEY RESPONSIBILITY AREA: Administration

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Provide support to the Program Manager in ensuring that all responsibilities and expectations of the program are being met.

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Work collaboratively with the Program Manager in strategic planning, team retreats, staff meetings, communications, implementation, and evaluation activities.

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Act in the place of the Program Manager. This may include replacing the Program Manager at a Management Meeting.

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Maintain and promote collaborative working relationships with other professionals, community partners and families. This may include liaising with other Assistant Managers.

Job Types: Full-time, Permanent

Pay: $54,816.00 per year

Benefits:

Casual dress Company pension Disability insurance Discounted or free food Employee assistance program Life insurance On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

Day shift Evening shift Weekends as needed
Education:

DCS / DEC (required)
Experience:

Youth Care: 1 year (required)
Language:

fluent English (required)
Work Location: In person

Application deadline: 2025-02-28