Job Description

Cheese Monger / Cheese & Pairing Specialist / ASSISTANT MANAGERAre you a foodie that lives for cheese from around the world & all things gourmet?If you are

• Keen to learn and to taste new cheeses & expand your food experiences
• Passionate to share your curated cheese & gourmet food knowledge with customers
• Competent to listen and understand customers needs and help them find their perfect purchase through enhanced selling.
• Attentive to details to provide a positive customer experience
• Energized by serving customers and leading a team
• Skilled at training your team members to provide an exceptional customer experience
• Detail & system oriented to complete managerial administrative duties
• Available weekdays, evenings, weekends and holidays
• A Multi-tasker

We offer

• Full-time hours: 32 - 40 per week
• Starting wage: $20 per hour with 6 month review
• Training will include: palette, product, process, personal & professional development for cheese & food lovers; as well as administrative duties
• Creative outlet with gift basket and cheese board designs
• This is the place to learn and eat more cheese than you thought possible
• Fun, friendly & varied work environment
• Employee discount
• Opportunity to qualify for the bonus program based on sales targets after 1-year

Performance Expectations

• The successful candidate will provide exceptionally friendly, knowledgeable and speedy service.
• You will greet and assist all guests, giving great customer service with every interaction.
• Youll prepare made-to-order gift baskets, cheese & charcuterie boards.
• Youll be consistent and dependable for your team members
• Youll care for the cheeses and the space, following our documented procedures.
• You will taste our various products along your journey to build your knowledge and ensure great quality of product sold.
• Youll receive deliveries, document and store cheese/product, cut cheese and other products and repackage for the shelves.
• Youll help to keep the shop organized and clean.
• Always ensure all health and safety protocols are followed at all times as well as being sure your team understands company policies and guidelines including consequences of not following them.
• You will get to know your team and encourage personal growth opportunities.
• You have confidence to provide frequent ongoing training while working the floor and leading by example alongside your team.
• A strong ability to manage your time wisely and delegate tasks to grow your team's strength and skill.
• Under the direction of the Owners the Assistant Store Manager role is to provide oversight management of daily tasks within the store by providing leadership and direction to the stores team.
• Assistant Manager duties will also include: weekly inventory, scheduling, employee performance management, daily administration, input for staff hiring and training, facilitating an environment for storewide teamwork, cultivating excellence in customer service, optimizing store efficiency and profitability.

What you bring

• Grade 12 Diploma
• Sales, marketing or business administration training preferred
• A sincere passion for all things cheesy.
• Customer facing experience in the restaurant or food/retail industries
• Management experience in a retail or restaurant/food environment (minimum of 1 year)
• Excellent time management skills with the ability to prioritize tasks effectively
• Experience in training development is preferred
• Strong knowledge of sales techniques and customer service principles
• Proven ability to lead and motivate a team with the ability to inspire others
• Intermediate math skills
• Basic Computer knowledge: Word/Excel/Google Drive
• Ability to learn quickly and retain new information
• Exceptional personal and interpersonal skills
• Versatility; ready to tackle any challenge inherent in the diverse range of responsibilities.
• Positive outlook and attitude
• Friendly demeanor
• WHMIS Certificate (preferred)
• Food Safety Course Certificate (preferred)
• Endurance to exert yourself in a well paced environment up to 8 hours
• Ability to frequently lift up to 15 pounds and occasionally lift up to 30 pounds
• Ability to frequently grasp knives and cheese wire handles
• Ability to stand/walk constantly for the shift
• Ability to crouch low frequently & to climb ladders occasionally to access stock
• Availability to work full-time with an average of 30 or more hours in a standard work week.
• Have flexible work availability - willing to work days, evenings, weekends, holidays and assist with shift coverage as needed

Springbank Cheese Co.Springbank Cheese Co. has been in Calgary for over 30 years offering a world of cheese and gourmet specialty food products. We strive to warmly welcome all customers no matter what their food knowledge or experience and help them find their perfect purchase of amazing flavors.Contact InformationSpringbank Cheese Co. CROWFOOT#101, 7422 Crowfoot Road NWCalgary AB T3G 3N7cheese@springbankcheese.caJob Type: Full-timePay: From $20.00 per hourExpected hours: 32 - 40 per weekBenefits:

• On-site parking
• Store discount

Day range:

• Every Weekend
• Holidays
• Monday to Friday

Flexible Language Requirement:

• French not required

Work setting:

• Specialty store

Application question(s):

• List up to 3 cheeses you enjoy weekly? What is the strongest or most flavorful cheese you enjoy?

Language:

• English Fluently (required)

Location:

• Calgary, AB (required)

Work Location: In personExpected start date: 2024-06-17