Job Description

Who We Are

At Gibbons Whistler, we're all about

Making People Happy

. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.


Everything we do is rooted in our

core values

: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

Join the leadership team at

Firerock Lounge

, one of Whistler's most iconic apres and cocktail destinations. As the

Assistant General Manager

, you'll play a key role in supporting the General Manager and driving the overall success of the venue. From ensuring smooth day-to-day operations to fostering a positive, high-performing team culture, you'll help uphold Firerock's reputation as a

premier Whistler lounge

for locals and visitors alike.


This is a blended role designed to keep you connected to both leadership and guest experience. You'll work

two dedicated management shifts per week

(with a higher hourly rate for leadership duties), and for the remainder of the week you'll be on the floor as a server or bartender -- making you eligible for

tip-outs on every shift

. It's the best of both worlds: hands-on hospitality paired with leadership growth.

Perks of the Job

Wage:

$18.70 for floor shifts and $20.45 for management shifts PLUS TIPS.

Food & Drinks Perks:

50% off food & beverage at all Gibbons venues

Adventure perks:

20% off The Adventure Group for you and your friends & family

Accommodation discounts

: 20% off at The Adara Hotel and Gibbons Life Condos

Wellness perks

: 20% off at The Spa at Whistler and a benefit stipend

Exclusive partner discounts

at local Whistler businesses Flexible schedules and a supportive team culture Access to community events and staff appreciation nights

Career Growth:

Growth opportunities in Whistler's most dynamic hospitality group - we're passionate about promoting from within and supporting your career journey. Fun work environment steps from the mountains - we take our core purpose of "Have Fun" very seriously.

What You Bring to the Table

Hospitality experience -- bartending or serving background is essential. Strong wine, beer, and cocktail knowledge with a passion for elevating the guest experience. A guest-first mindset, with the ability to build genuine connections and foster community. Administrative and computer skills, including Microsoft Office, POS systems, and employee timekeeping programs. Flexibility and adaptability in a fast-paced hospitality environment. Excellent communication skills with the ability to remain calm and professional in high-pressure situations. Serving It Right certification (required). First Aid certification (or willingness to obtain).

Your Days Will Look Like

Leading by example with exceptional guest service and full product knowledge. Assisting with scheduling, recruitment, training, and staff development. Coaching team members and handling performance management when needed. Managing daily inventory to set the business up for success. Ensuring compliance with BC liquor laws and licensing requirements. Supporting marketing initiatives and executing in-house events. Championing Gibbons Whistler's Core Values and employee engagement programs. Collaborating with leadership on strategy, operations, and continuous improvement. Taking on other duties as needed to support the lounge's success

Ready to lead, serve, and grow your career in Whistler's hospitality scene? Apply now and join the Firerock Lounge leadership team!

At Gibbons Whistler, our core values--Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence--guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!