Flexible based on business needs - days, evenings, weekends, holidays, On-call
Reports To:
General Manager
Left Field Brewery is a small, community-minded business with a mission to create joy through beer. We also happen to love baseball, a theme that is interwoven through all facets of our brand. Left Field Brewery - Liberty Village is a 300 seat, two storey, brewery, tap room and kitchen emphasizing high quality craft beer, food and brand experiences. It's a space to connect over a beer and to catch the game while cheering on the home team. As an extension of our existing brewery and Tap Room, we are in search of an Assistant Manager to operate our Liberty Village location.
Left Field Brewery is committed to diversity and inclusion. We believe that building a team that represents a diverse set of backgrounds and lived experiences helps us challenge the expected, and be the best possible community member that we can be. We value equal opportunity, and work to build an inclusive workplace where our differences are nurtured and valued. We invite candidate applications from all backgrounds, race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic. Accessibility accommodations during the application process are available, just let us know in your application and we will work with you to meet your needs.
Summary
The position of Assistant Manager is designed to provide the second level of support to the General Manager in maintaining and executing Left Field's standards for food, service and atmosphere. The Assistant Manager is responsible for the smooth execution and organization of all restaurant operations, as well as providing a supporting role in the delivery of a fun and memorable guest experience. The position acts as a role model, coach, leader, and ambassador for Left Field Brewery: Liberty Village team.
The Assistant Manager is also responsible for service and product quality, labour and beverage controls and related costs. This position plays a key role in the management of our bar and beverage programs; including supporting the promotion of new beer or feature beer launches, weekly event programming, and maintaining an active sales role in promoting beer-to-go sales via FOH teammates and team initiatives.
Responsibilities
- Leads the team with enthusiasm, energy and demonstrates a genuine positive demeanor
- Ensures every guest receives the desired Left Field Brewery brand experience and leaves eager to both return and recommend the brand and establishment to others
- Manage and oversee the service, food and beverage operations through action with presence on the floor during service periods.
- Works with the General Manager and AGM to ensure a working environment that is safe, inclusive and collaborative with team members at all levels, promoting a culture of positivity and development from within
- Uphold systems and standards of FOH operations by leading with professional examples; performing spot-checks for quality and cleanliness
- Accountable for supporting standards of cleanliness, timing, uniform, grooming, organization, production, food and beverage quality, and consistency
- Expected to train all FOH positions, systems, and use of equipment
- Creates and maintains FOH standard operating procedures (SOPs), training documents, policies and procedures
- Participates in FOH teammate performance reviews and disciplinary actions, as needed
- Supervise and prepare FOH cleaning schedules and side duty lists
- Responsible for checking all fridge temperatures are logged in a timely manner
- Actively manages daily FOH labour costs
- Assists with preparation of weekly FOH schedule to maximize both productivity and cost controls
- Supports achievement of budgets in area of the FOH labour, beverage costs and purchasing
- Supports coverage of personnel-related GM and AGM duties for the FOH team during emergency and personal absence and vacation periods, including but not limited to leading pre-shift team huddles.
Competencies
- Passion for and strong knowledge of craft beer. Maintains high beer service and quality standards
- Passion for and strong experience with guest and brand experience: provides exemplary guest service and builds relationships with guests to set the standard for employees
- Time management: effectively manages time to achieve business goals while satisfying the guest service needs.
- Communication: provides clean, open, and consistent communication with the guests and team. Actively listens, invites and receives feedback.
- Problem solving: Responsive, calm, positive, creative and flexible to ensure operations continue to run smoothly in the face of the unexpected.
- Consistency: Approachable by both employees and guests. Actions and reactions are consistent to create a safe, respectful, trusting and comfortable environment for employees and guests.
- Organized, proactive and professional : issues schedules and other team communication in a timely manner. Maintains accurate and organized records and reports. Anticipates needs of the team and the business with logical and data-based insights.
- Experienced people leader with a demonstrated ability to motivate, inspire and coach a team toward success. Leads by example.
- Self-starter and independently motivated to achieve results. Highly accountable.
- Thorough and detail oriented, is proactive and anticipates needs of the team and business
- Professionally and personally aligned with the company's core values
Education and Experience
- Minimum of 3 years of Food and Beverage management experience
- Minimum 1 year experience in a Front-of-House management position
- Experience in a new restaurant opening is an asset
- Experience in a restaurant and brewery operation is an asset
- Proficient computer skills including but not limited to: Toast POS, inventory software, Google Drive (and associated programs like docs, slides and sheets)
- Food Safety Certificate, Smart Serve and W.H.M.I.S.
- Knowledge of draught systems
- Must be able to move items weighing 140lbs from ground level to hand carts and up/down staircases
- Must be able to stand and move for extended periods of time to continuously perform essential job functions
- Ability to work flexible hours including mornings, days, evenings, nights, weekends, and holidays, based on business needs
Core Values
The successful candidate will demonstrate personal and professional alignment through proven examples, to our core values.
Integrity
- setting out to do the right thing in every situation by upholding strong moral and ethical principles.
Quality -
striving to be the best at what they do by sweating the small stuff.
Innovation -
Continuous improvement by embracing change and striving to learn and develop
Teamwork
- Respecting, helping, and looking-out for others. Sharing feedback, ideas and knowledge openly.
Community
- Beer is for everybody. Using beer as a tool to build community and to support those in need.
Safety
- Insisting on the responsible production of and enjoyment of beer
Work Ethic
- Hustling. We are highly focused, organized, self-motivated professionals with an entrepreneurial mindset.
Positivity
- Showing-up with an optimistic outlook and work to find the best in every situation. Assuming the best in and uplifting each other.
Fun -
Celebrating our successes and enjoying the fruits of our labour. Going out of our way to show our customers an exceptional time.
HOW TO APPLY
To apply for this role, send a cover letter and resume to the contact listed in the screening questions.
Selected candidates will be contacted for an interview. Only candidates selected for interviews will be contacted. No walk-ins, please.
Job Types: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Paid time off
Store discount
Vision care
Application question(s):
Have you applied by emailing jody@leftfieldbrewery.ca directly with a cover letter and resume? We will only be considering applicants who apply via email directly and are not considering applicants who only apply via indeed.
Experience:
Food & Beverage Management: 3 years (preferred)
Front of house restaurant management: 1 year (preferred)
Language:
English (required)
Licence/Certification:
Smart Serve (required)
Work Location: In person
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