Job Description

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
JLL is hiring a dedicated Assistant Facilities Manager for one of it prestigious global clients located in Toronto's Financial District. This role requires full-time, on-site presence five days per week to ensure seamless facility operations and exceptional client service in a fast-paced corporate environment. The successful candidate will work closely with the Regional Facility Manager to maintain the highest standards of facility management while supporting the unique operational needs of a leading financial services organization. We will rely on your exceptional organizational abilities and clear communication skills to foster strong client relationships and ensure leadership remains fully informed of evolving client requirements and strategic needs.
What your day-to-day will look like:

• Facility Operations & Monitoring - Conduct monthly site audits, maintain security badging systems, manage desk assignments, and provide continuous facility monitoring to ensure KPI/SLA compliance
• Work Order & Maintenance Coordination - Support work order management for staff and vendors, coordinate maintenance scheduling, and oversee facility operations through direct employees and third-party service providers
• Client & Vendor Interface - Serve as primary point of contact for clients, vendors, visitors, and guests while delivering exceptional customer service and ensuring minimal disruption to business operations
• Administrative Support - Provide reception backup, retrieve and distribute mail/packages, order office supplies and PPE, and maintain accurate records for facility operations
• Event Coordination & Soft Services - Coordinate special events, manage meeting preparations, conference room reservations, food services, vending operations, and badging support
• Strategic Planning & Reporting - Assist Regional Facility Manager with tactical site planning, contribute to monthly business reviews, and support budget analysis and variance reporting
• Safety & Compliance Management - Implement hazard control measures, monitor team safety practices, manage site-level invoicing, and provide regional facilities support as needed

Required Qualifications:

• 4+ years of experience in facilities management, workplace operations, or a related corporate environment
• Experience coordinating vendors and service providers with a focus on service quality and responsiveness.
• Strong customer service mindset with the ability to communicate professionally at all levels.
• Proficiency with Microsoft Office and comfort working in CMMS platforms

Preferred Qualifications:

• Bachelor's degree or equivalent experience.
• Experience in a multi-building campus or operationally complex environment.

Estimated compensation for this position:
65,000.00 - 78,000.00 CAD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Toronto, ON
Opening Type:
New Role
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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