CROWN Auto Group, one of Canada's Best Managed Companies, is a family-owned company that believes in strong quality, integrity, and teamwork, with a great opportunity for an Assistant Collision Manager to join the CROWN Auto Group. We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada's Best Managed Companies and one of Aon Hewitt's Best Employers Platinum level, while providing exceptional service to clients.
The Assistant Collision Manager is responsible for driving customer experience excellence, supporting the CSR team, and maximizing sales opportunities while lowering operational expenses. Acting as both a leader and front-line team member, this individual will coach CSRs, manage escalations, and step into the CSR role when required. They will also assist in managing rental expenses, controlling outside service costs, and supporting the growth of additional business lines such as Glass, Paint free Dent Repair (PDR), and Detailing.
The Assistant Collision Manager works closely with the Production Manager and Collision Administrator to ensure consistent processes, high customer satisfaction, and achievement of operational and financial goals.
This position offers competitive compensation plans, paid training, and ongoing career development investment to support long-term growth within the company.
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