Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Case Assistant, Workers\' Compensation is responsible for providing confidential administrative services and supporting the day-to-day administrative requirements of the Workers\' Compensation team. The role ensures the overall efficient administrative operation of the regional team including supporting the Workers\' Compensation Officers.Main Responsibilities\xc2\xb7 Receive, distribute, and coordinate incoming mail, materials and information as well as respond to routine correspondence from internal and external stakeholders\xc2\xb7 Answer or redirect internal and external phone calls and emails providing general information and status updates\xc2\xb7 Develop and maintain the operational areas information database via Systems, Applications, and Products (SAP), Teams and Outlook including reference materials, publications, and filing systems\xc2\xb7 Prepare and update a variety of correspondence, reports, and materials for internal and external stakeholders\xc2\xb7 Coordinate the payments of all incoming physician and Workers\' Compensation invoices\xc2\xb7 Order and maintain office supplies and equipment\xc2\xb7 Perform other related duties to support the regional Workers\' Compensation Officers, as assignedWorking ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is eligible to participate in CN\'s flexible work policy. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.RequirementsExperienceOffice Administration\xc2\xb7 Minimum 2 years of experience in office administrationo Experience working with sensitive medical informationEducation/Certification/Designation\xc2\xb7 High School Diploma or General Educational Development (GED)Competencies\xc2\xb7 Applies critical thinking\xc2\xb7 Communicates with impact\xc2\xb7 Identifies needs and finds solutions to create value for all stakeholders\xc2\xb7 Collaborates with others and shares information\xc2\xb7 Demonstrates active listeningTechnical Skills/Knowledge\xc2\xb7 Ability to type 45 words per minute\xc2\xb7 Knowledge of computer software including Microsoft Outlook, Teams, SAP and Internet tools\xc2\xb7 General knowledge of the Workers\' Compensation Board operations and legislation*\xc2\xb7 Fluently bilingual, both written and verbal (English, French)**Any knowledge for any of the above would be considered as an assetAbout CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver resultsAt CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team atAs an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway