Job Description

Position Summary:

The Assistant Branch Manager plays a key role in supporting daily branch operations, driving new business development, maintaining strong client relationships, and assisting with warehouse and purchasing functions. This position works closely with the Branch Manager to ensure the branch meets its performance goals and delivers exceptional customer service.

Key Responsibilities:

Support Branch Management

Assist the Branch Manager in overseeing day-to-day operations and achieving performance targets. Act as the point of contact in the Branch Manager's absence. Help manage staffing, scheduling, and workflow coordination.

Drive New Business Sales

Proactively identify and pursue new business opportunities. Collaborate with the sales team to develop and implement local sales strategies. Build and maintain relationships with prospective clients.

Support Existing Clients

Provide exceptional service to current clients and resolve any issues efficiently. Work with internal teams to ensure timely and accurate order fulfillment. Maintain regular contact with key accounts to ensure satisfaction and retention.

Warehouse Support

Coordinate with warehouse staff to ensure inventory accuracy and timely order processing. Monitor stock levels and assist with restocking as needed. Ensure adherence to safety protocols and operational procedures in the warehouse. Pull, pack, and ship orders for out of town and local customers when necessary.

Purchasing Support

Assist with sourcing, purchasing, and receiving of products and materials. Track purchase orders and delivery timelines. Maintain relationships with vendors to ensure reliable supply chain operations.

Qualifications:

Proven experience in sales, operations, or team leadership roles Strong communication and interpersonal skills Ability to manage multiple tasks and prioritize effectively Familiarity with inventory systems, purchasing, or warehouse operations is a plus Proficiency in Microsoft Office and business software systems High school diploma or equivalent required; post-secondary education preferred Experience and knowledge of the pool and spa industry is considered an asset

What We Offer:

Competitive salary and benefits Opportunities for professional development and growth A supportive and team-oriented work environment
Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Benefits:

Dental care RRSP match Vision care
Work Location: In person