This position encompasses the operating objectives of the Casino Facilities department, Security department, and Casino Technician deliverables. These combined objectives enhance the security/maintenance of the assets under this roles line of sight, the safety of patrons and employees, and minimize the opportunity cost associated with downtime of gaming/gaming related technology.
Providing oversight of the Casino's Facilities, Security, and Casino Technician operations. Managing, planning and analyzing Facilities operations, including building systems maintenance, asset warranty provisions, capital replacement plans, custodial services, grounds keeping, and maintenance and repair. Monitoring, anticipating and responding to all OH&S issues. Ensuring that the standard operating procedures for safeguarding assets, as defined under the oversight of the Security department, are being complied with. Proactivity identifying situations on the gaming floor that could escalate with a patron are deescalated in a timely manner. Providing effective management of staff, promoting good relationships and ensuring they have the knowledge and tools they need to succeed. Ensuring that gaming (i.e. slot machines, ETG) and gaming related technology (i.e. VRT, cameras) preventative maintenance schedule is being adhered to. Managing optimal inventory levels to minimize the down time of gaming and gaming-related technology. Monitoring casino technical gaming activities and ensuring compliance with casino technical gaming regulations and procedures. Effectively managing all operational resources, including budgets, equipment, and supplies related to Facilities, Security, and Casino Technician operations. Serving shifts as the Casino Shift Manager on a rotational schedule. Participating in other projects and activities as required, to provide a safe, comfortable, and well-maintained environment for staff at work, and guests at play.
Successful completion of a bachelor's degree in Commerce, Business Administration, Project Management or other related disciplines. Successful completion of Building Systems or Boiler Operator certificate, trade license or diploma/degree in construction, plumbing, boiler, electrical, HVAC, engineering or related field that may include courses in: electrical work, blueprint reading, heating and air systems, plumbing, facility maintenance, management principles, and building codes. A combination of several years' experience managing operations and training or certification. Several years of directly related experience and training may be considered. Minimum of five years directly related experience working in Facilities, Security, and Casino Technician operations, including supervision and/or training of personnel, electrical, boilers, HVAC systems, heating, cooling, plumbing, carpentry, and heavy equipment operation. Must possess broad experience directing, planning and analyzing business operations and monitoring to ensure compliance with SIGA policies and procedures. Experience working with many diverse situations and personalities.
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