We're looking for motivated, engaged people to help make everyone's journeys better.
(Contract) Position Summary:
Responsible for mastery of one of four areas of Focus to include (Billing, Reconciliation, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Assist in the creation of sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base.
Please note this is a contract position.
Perk at Work:subsidized meals, never make lunch again!
casual dress
free parking
free access to an employee assistance program
Essential Duties and Responsibilities:Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.
Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
Work with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks).
Partnering with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify our common problems and limit their frequency and volume.
Working closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
Partner with your supervisor to find new ways to improve our systems and process.
ASG Core Competencies
Demonstration and or proven success in 2 of the 10 following ASG, job competencies:Analysis and Reporting
Business Acumen, Planning and Management
Communication and Presentation
Champions Diversity & Inclusion
Customer Focus and Relationship Building
Champion for Change
Influencing
Information and Technology Proficiency
Leadership
Problem Solving and Decision Making
Work DemandsRegular and on-time attendance.
Hours regularly exceed 40 hours per week.
Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 30 %.
Education:Bachelor's Degree required, from an accredited university or equivalent
Desired Work Experience:3 years or more previous demonstrated analyst work experience.
Proven experience within an SAP environment.
Work experience in an operations or manufacturing environment
Work experience in a food production or food service environment
Experience working within a cross-functional team
Prior training and development experience preferred
Job Skills:Must be able to demonstrate proficiency in one of four areas of Focus to include (Billing, Reconciliation, Data and Pricing)
Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
Must have solid analytical skills.
Display an outstanding work ethic.
Must work effectively in a team based environment.
Must have the ability and desire to meet required timelines.
Strong mathematical aptitude.
Communication Skills:Ability to communicate well with internal and external customers, verbally and in writing.
Certificates, Licenses and Registrations:None.
Work Demands:Regular and on-time attendance.
Hours regularly exceed 40 hours per week.
Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months.
Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 25 %.
Environmental Requirements:Regular office environment.
Organization StructureDirect Line Manager (Title): 1 (Mgr, Reconciliation or Mgr, ASG Analysis)
Dotted Line Manager (Title, if applicable):
Number of Direct Reports: N/A*
Number of Dotted Line Reports: 0*
Estimated Total Size of Team:
Demonstrated Competencies to be Successful in the Position:Thinking - Information search and analysis, problem resolution skills
Engaging - understanding others, team leadership, developing people
Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
Achieving - delivering business results under pressure, championing performance improvement, customer focus
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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