Reporting to the Art Gallery Director, the Art Gallery Receptionist is a friendly, welcoming, and informative first point of contact with visitors to the Confederation Centre Art Gallery.
Responsibilities include but are not limited to:
Welcoming visitors to the CCAG with a friendly smile;
Selling admission tickets or summer passes to visitors;
Informing visitors of our admission by donation policy as appropriate (for receptionist on Thursday evening in summer);
Providing information on upcoming events, and programs or direct to website for additional information on educational program registration;
Providing brief information about the exhibitions on view, providing directions to other parts of the Confederation Centre of the Arts ("the Centre") and assisting visitors with more general tourism-related questions.
Redirecting specific enquiries to appropriate staff as needed;
Answering phone calls and redirecting to staff member as required;
Encouraging admission by donation for admission by donation hours;
Selling art books (cash/debit/credit card transactions on handheld terminal);
Completing daily cash reports and incident reports, if required;
Maintaining daily visitor stats in Excel spreadsheet;
Encourage visitors to complete an online visitor survey and encouraging them to tag the gallery [#CCAG] in the social media posts;
Other duties as required.
In addition to being an extremely organized, detail oriented individual who enjoys interacting with the public, applicants should possess the following qualifications:
Strong customer service skills and experience;
Knowledge and interest in visual arts;
Strong verbal communications skills in English (French speaking would be an asset);
Proficiency using Microsoft Excel;
Strong time management and organizational skills, and ability to prioritize and exercise good initiative and judgement;
Strong interpersonal skills and ability to work well with others;
Current first aid certificate required or willingness to complete the training.
Job Types: Part-time, Casual
Pay: $16.75 per hour
Benefits:
Casual dress
Company events
Employee assistance program
Flexible language requirement:
French not required
Schedule:
Day shift
Weekends as needed
Experience:
Microsoft Excel: 1 year (preferred)
Work Location: In person
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