Job Description

The role of the Arena Operator II with Sherwood Park Arena & Sports Centre is to provide guest service and

is responsible for maintaining recreation facilities as it relates to facility inspections and preparation, ice making and maintenance, ice re-surfacing, and event support. Arena Operator II's ensure facilities are kept clean and safe for guests and staff.

Key Responsibilities:

Be present throughout the facility and is the primary contact for arena guests


Conduct daily activities in a leadership role, assisting peers with the completion of tasks and resolving operational issues


Model a high level of service with internal and external guests


Interact and build relationships with guests and other staff through friendly and courteous interactions and provide options and solutions for guest requests


Follow operational procedures in response to facility emergencies, guest incidents, and ice plant mechanical issues


Set up recreation facilities and provide service and support for guests, bookings, and special events


Carry out regular housekeeping duties to ensure the facility is clean and safe for guests


Safely operate the ice re-surfacer and arena maintenance equipment to maintain safe, high-quality ice surfaces


Prepare and clean arena facilities for ice
making,

sport court installation and turf

Qualifications and Skills:

Knowledge of facility programs and activities, and day-to-day facility operations, including basic ice plant operations, ice making and maintenance, re-surfacer operations, and safe work practices


Strong organizational and time management skills


Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills


Ability to work in a team environment as well as work independently


Ability to work varying shifts and hours, including evenings and weekends


High School Diploma with 2 years related experience


Previous municipal experience is an asset

Conditions of Employment

Valid Alberta Class 5 Driver's licence and submission of a 5-year Driver's Abstract with less than 7 demerits


Obtain a current and valid Intermediate (Standard) First Aid CPR-C certification prior to the completion of training


Submission of Satisfactory Criminal Record Check

Who we are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada's most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

Why Join Strathcona County:

Competitive salary and comprehensive benefits package, which includes:
+ Health and wellness spending account

+ Employee and family assistance program
Commitment to employee
development,

through internal and external training and development opportunities.



Well-being programs and a safety culture focused on physical and psychological health in the workplace.

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.



We thank all applicants for their interest; however, only those selected for an interview will be contacted.