Job Description

Department:

Retail Head Office

Location:

Alberta

Workplace Type:

Hybrid

Job Type:

Full-time, Permanent



The Role

Our Visual Merchandising team is looking for an Area Visual Manager (AVM) for part of the Alberta region.

Reporting to the AD - GTM Planning, the Area Visual Manager leads a small group of stores. The AVM will be responsible for ensuring consistent execution of visual directives, enhancing the customer journey through visual presentation, and driving compelling in-store storytelling.

Duties/Responsibilities:

Brand & Visual Presentation:

Deliver visual merchandising excellence across all stores in the area, ensuring directives are fully executed and adapted to local demographics and customer trends Partner with Store Managers and District Visual Managers to create visually compelling displays that inspire and guide customers through the store Oversee window displays, signage, in-store displays, floor layouts, and seasonal or promotional presentations Ensure all brand standards are met, reflecting company culture, product positioning, and target market Review weekly directives and share Tableau top-seller reports with stores in the area

Customer Experience:

Create immersive shopping experiences by ensuring seamless flow, density, and adjacencies across the sales floor Support seasonal launches, campaigns, and vendor shop-in-shop activations with elevated visual execution Maintain store environments that are clean, safe, and inspiring for customers

People and Talent Management:

Lead, coach, and develop Visual Managers and store-level visual teams to maximize performance Build strong relationships with Store Managers and associates, fostering collaboration between visual and operations Support onboarding and continuous training of visual merchandising techniques Provide regular feedback using restore images, set clear objectives, and promote a high-performance mindset across teams

Operations:

Support new store openings with planning and execution of all visual merchandising requirements Ensure visual standards are aligned with stock levels, product arrivals, and floor capacity plans Monitor BOH organization to ensure product availability supports visual execution Collaborate with cross-functional partners in Buying, Merchandising, Marketing, and Operations to deliver consistent brand expression Track and report on compliance of visual execution across the area

Communication & Reporting:

Act as the primary liaison between store teams, District Visuals, and Corporate Visual Merchandising Share directives, plans, and feedback in a timely and actionable way Consolidate insights from stores to provide recommendations for future directives and execution strategies Present visual performance updates and insights to the District Visual Manager and Retail leadership

Other:

Travel frequently across the assigned area to support store execution Assist in special projects, including fixture reviews and RPS reviews as needed

Skills/Experience/Knowledge needed:

2-3 years of visual merchandising leadership experience at area or multi-store level Strong knowledge of brand presentation, customer flow, and product adjacencies Ability to inspire and coach diverse teams, from store associates to visual managers Strong organizational and planning skills with attention to detail Numerate, with the ability to analyze sales and compliance data to drive insights Excellent communication and collaboration skills

Other Benefits:

Includes medical, optical, and dental Paid time off - Includes vacation, sick days, and holidays Store discount - Includes staff discount, family & friends discount * Travel perks - Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)