Area Service Representative Edmonton, Ab

Edmonton, AB, Canada

Job Description


For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we\'ve expanded into software and services to sustainably power today\'s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our

This is an ASR/floater position, individual would need to possess a customer first attitude, be self-motivated, have good organizational skills and a willingness to learn. Driving is required and the candidate would be expected to service multiple sites to ensure peak times, vacation and illnesses are covered. Sites are located primarily in the Edmonton, AB areas but may require overnight travel to other cities or provinces if required.

This position is in a fast moving, deadline driven environment. Responsible for colour, black & white reprographics, finishing operations as well as data entry. Must be able to work in both team and single person environment and able to assist all customers in a manner that meets or exceeds our expectations.

Duties and Responsibilities

Establish and maintain high levels of Customer Satisfaction

Supplies Management

  • track consumable inventory
  • place consumable orders
  • receive consumables
  • stock shelves of received consumables
  • arrange for disposal of used consumables
Data Entry
  • record daily meter reads
  • enter print requests into billing program
  • speed and accuracy are key to successful billing/data entry management
Production of requested jobs on colour, black & white and large format equipment
  • determine output requirements
  • machine set-up
  • print and check proofs
  • run job
  • remove output
  • deliver output
Operation of assorted finishing equipment

Perform maintenance and repair of areas to maximize customer uptime

Clean equipment and change supplies as required

Monitor and manage supplies

Requirements:
  • Math skills (multiplication, division, percentages)
  • Operation of PC applications in networked environment
  • Able to lift and move 50 pounds
  • Able to be on feet for extended period of time
  • Able to read, write and follow instructions
  • Listen, understand, and communicate effectively
  • Willingness to learn and take direction
  • Able to work with others in a team atmosphere or in a single person site with minimal supervision
Preferred Qualification:
  • B&W and colour printer
  • Freeflow
  • Paper cutter
  • Paper drill
  • Autopunch / Autocoiler
  • Large format print & finishing equipment
  • Able to operate large centralized digital equipment
  • Able to detect production inconsistencies and quality issues
  • Experience in finishing environment, operating finishing /binding equipment
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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to talentacquisitionsupport@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

\xc2\xa9 2023 Xerox Corporation. All rights reserved. Xerox\xc2\xae and Xerox and Design\xc2\xae are trademarks of Xerox Corporation in the United States and/or other countries.

Xerox

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Job Detail

  • Job Id
    JD2204113
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edmonton, AB, Canada
  • Education
    Not mentioned