Job Description

At GoBolt, we provide a technology-driven, customer-centric, and sustainable approach to e-commerce and last-mile logistics for businesses of all sizes - from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.



We're building North America's largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!



We are on the lookout for an Area Manager in Markham, Ontario, who shares our passion for customer satisfaction and safety excellence. In this dynamic role, you will play a crucial part in maintaining and reinforcing our commitment to a secure and healthy work environment.




Key Responsibilities:


• Training and coaching a team of warehouse associates;
• Ensuring high levels of process adherence and customer service through field audits and quality reviews;
• Monitoring and reporting key KPIs to management;
• Fostering a culture of workplace safety, high service levels, and productivity;
• Maintaining best practices, sustainable operations, and performance standards;
• Overseeing health and safety training and compliance with health and safety regulations;
• Leading team check-ins/huddles and providing updates on company policies and procedures;
• Co-ordinating, assigning and reviewing the work of employees engaged in parcel sortation; dispatching crews, and other related activities;
• Solving complex problems in real-time while keeping cross-functional leadership apprised of results;
• Running and preparing reports for upper management;
• Conducting interviews with prospective team members and making hiring decisions and training workers in job duties, safety procedures and company policies;
• Collaborating with our Fleet Operator partners for daily dispatch operations;
• Planning, organizing and overseeing operational logistics, establishing work schedules and procedures, resolving work-related issues, providing inputs into progress and other reports and coordinating activities with other departments;
• Engaging in strategic planning and forecasting; appraising performance, resolving problems and addressing staffing needs;
• Ensuring the smooth operation of the crew's daily activities;
• May perform the same duties as workers supervised.


Qualifications:


• 3+ years of experience in warehousing, transportation, operations, and logistics;
• Bachelor's degree in business administration, logistics, supply chain management, or a related field. Advanced degree or certifications (e.g., MBA, PMP, Six Sigma) are a plus;
• 2+ years of managerial experience in a warehouse setting with the ability to execute management directives during a time of exponential growth and to supervise a team;
• Exceptional time management skills and ability to prioritize tasks in order to adhere to critical business deadlines;
• High degree of technological literacy (understanding multiple applications and systems);
• Experience leading end-to-end performance management cycles;
• Excellent conflict resolution skills, including the ability to de-escalate/mediate conflicts;
• Proven leader in professional team development;
• Highly analytical with problem-solving aptitude;
• Strong decision-making ability;
• Excellent verbal and written communication skills;
• Punctual and reliable;
• Ability to lift up to 75 lbs;
• Ability to work evening hours, weekends, and holidays.


Why Us?



We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest growing companies.





Our team at GoBolt is full of talented and passionate individuals who enjoy working collaboratively within a competitive environment. Here at GoBolt we will provide you support from the get-go to help you realize your potential. Each member of our team shares a mutual passion for their craft and are in constant pursuit of growing our customer base and growing with our customers. We embrace all kinds of challenges head-on.





Aside from an amazing company culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family.





GoBolt is an equal opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness or disability during any portion of GoBolt's recruiting process, please let us know by contacting your recruiter point of contact, and we will do everything we can to accommodate you.