Job Description

Join Our Mission:

At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes - from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

About the Role:

As an

Area Manager, Operations

at our

Markham fulfillment center

, you will lead one or more critical warehouse functions--whether Inbound (Receive, Stow, Replenishment, Quality) or Fulfillment (Pick, Pack, Ship)--and ensure smooth execution of day-to-day operations. You'll be accountable for safety, performance, process compliance, and associate engagement across your area.



This is a hands-on leadership role ideal for those with a strong foundation in warehouse operations and a passion for leading high-performing teams.

Key Responsibilities:

Oversee execution of one or more warehouse functions (Receive, Stow, Replen, Quality, Pick, Pack, Ship) depending on business need. Ensure team compliance with safety procedures and maintain a safe working environment. Manage productivity, quality, SLA targets, inventory accuracy, and space utilization. Lead and develop a team of associates through coaching, mentoring, and performance feedback. Create and execute daily shift plans based on volume forecasts and labor availability. Support cross-functional projects, including new merchant onboarding and systems rollouts. Identify inefficiencies, conduct root cause analysis, and implement process improvements. Maintain a culture of accountability, teamwork, and operational excellence.

Shift Expectations:

This role may be assigned to a

day or night shift

, and shift schedules may evolve as business needs change. While we strive to maintain shift consistency, flexibility is essential, and

willingness to adapt to a different shift may be required in unavoidable circumstances

.

What We're Looking For:

5+ years of experience in warehouse, logistics, or 3PL operations with proven leadership responsibilities. Expertise in warehouse operations and processes--Inbound and/or Fulfillment. Track record of driving safety, productivity, and quality through team leadership. Strong working knowledge of WMS/OMS systems and data-driven decision making. Committed to associate engagement, team development, and inclusive leadership. Continuous improvement mindset--experience with Lean/Six Sigma is a plus. Excellent communication and organizational skills. Flexibility to work alternate shifts, weekends, or holidays as required.

Educational Qualifications:

Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field.

MBA or relevant Master's degree is preferred and will be considered a strong asset.

Why Join Us?

Own a key leadership role at our

Markham

facility with visible impact. Be part of a company committed to sustainability, innovation, and people-first culture. Competitive salary, benefits, and career progression opportunities. * Supportive, inclusive environment that encourages authenticity and collaboration.