Job Description

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx FedEx (FedEx) facility.Supports the FedEx Safety Above All Culture.Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

Essential Functions

Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives. Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Plans, organizes, staffs, directs and controls the day-to-day operations of the facility. Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers. Determines the work area's strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans the work area strategy based on projected volume, head count, and other special circumstances and factors. Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors. Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area. Ensures compliance with all FedEx policies/procedures and applicable governmental regulations. Participates in the development of and responsible for administering company safety strategies and programs. Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives. Performs other duties as assigned.

Minimum Education

High school diploma or GED required.

Minimum Experience

Eighteen (18) months experience as an Ops Manager at FedEx FedEx required; OR Two (2) years required previous management experience, operational leadership, military leadership, or project/team leader experience; OR A combination of one (1) year as an Ops Manager at FedEx FedEx and (1) year previous management, operational leadership, project or team leader or military experience.

Knowledge, Skills, and Abilities

Ability to inspire a shared vision and empower and motivate a team. Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. Proven ability to apply sound business judgment to establish and accomplish goals. Customer service skills necessary to effectively and professionally respond to requests and issues. Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. Ability to read, interpret and draw conclusions from numerical data and written information. Software skills, including use of Microsoft Office software and web-based applications. Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Qualifications Requises:

Transparence Salariale:

Salaire:

Details Supplementaires:

Job Posted date: 08/29/2025 Job Unposted date: 09/05/2025 Shift: Mon-Fri, Twi/Mid

DENI DE RESPONSABILITE

Cette description de poste est generale et ne pretend pas enumerer ni etre interpretee comme une liste exhaustive de toutes les fonctions, responsabilites et qualifications exigees des employes dans ce poste. Le ou la titulaire devra effectuer toute autre tache assignee, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succes les formations periodiques et maintenir les accreditations annuelles si applicable, et travailler sur differents quarts selon les besoins operationnels. Les titulaires au Quebec doivent etre bilingues (francais et anglais). En plus des criteres habituels de selection, les candidats aux postes exigeant la conduite comme competence fondamentale doivent detenir un permis valide (ex. classe 5, G ou 1[AZ]) et presenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois precedant la candidature. Les candidats seront egalement evalues selon : 1) leur releve annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs resultats aux evaluations de conduite administrees.

Enonce sur l'equite en emploi

FedEx valorise la diversite et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, a l'image de notre clientele et des communautes que nous servons. Nous offrons un environnement securitaire et respectueux ou chaque personne peut s'epanouir. Nous invitons particulierement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautes culturelles et 2ELGBTQ+ a soumettre leur candidature. Notre equipe des ressources humaines adaptera le processus de recrutement selon vos besoins specifiques.