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Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at
SUMMARY
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment and manpower.
KEY DUTIES & RESPONSIBILITIES
People Leadership
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:
Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.
Make decisions in matters of employment, training, discipline, termination of staff under their jurisdiction.
Conduct evaluation interviews for cleaning personnel.
Supervisory Duties
Manage and oversee Site Cleaner providing direction and support to ensure that the Cleaners are delivering cleaning services to the facility per the client's MSA SOW and BGIS processes and procedures.
Become fully familiar with the janitorial SOW as stated in the client's MSA.
Inspect the Cleaner's work and meet with team to review and to discuss how to improve.
Ensure that the Cleaners have the resources required to deliver the contract level of janitorial services.
Provide a clean, safe and pleasant environment.
Consult with BGIS Property Manager and FMZ team on a regular basis, regarding the condition of the building.
Control activities of all cleaners by selecting, supervising, training, directing and developing personnel to achieve competence within the cleaning responsibilities.
Set priorities in scheduling of project duties for Cleaning Staff.
Conduct Monthly staff and training meetings.
Coordinate with Cleaners any special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services.
Communications
Maintain effective communications with the Property Manager.
Consult with Property Manager for specific projects and work orders and follow up on special project work.
Liaise on a regular basis with BGIS Property Manager.
Inform Property Manager or designate in the event of your absence.
Supply Inventory and Quality Assurance
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