Job Description

AR Collections Specialist - Contract | Markham, ON

Are you an experienced collections professional looking for your next opportunity? We're partnering with a leading company to help them find their next

Accounts Receivable Collections Specialist

. This is a

contract position based in Markham

--perfect for candidates who are

available to start immediately

and thrive in a fast-paced environment.

About the Role

As an

AR Collections Specialist

, you'll play a key role in managing outstanding customer payments and supporting the overall success of the accounting team. You'll be responsible for following up on overdue invoices, maintaining strong customer relationships, and ensuring payments are collected in a timely and professional manner. This role offers the chance to work with a collaborative team while making a meaningful impact on cash flow and business operations.

Key Responsibilities

Contact customers by phone and email to follow up on overdue accounts and resolve payment issues. Collaborate with customers and their Accounts Payable teams to confirm payment status. Reduce delinquency across assigned accounts through proactive follow-ups. Negotiate payment arrangements or settlements when necessary. Provide outstanding customer service related to collection issues, reconciliations, and disputes. Process account adjustments, small balance write-offs, and credit requests. Monitor and maintain account records, including updating databases and preparing reports. Coordinate with billing portals (e.g., Ariba, Coupa, Procurify) to ensure invoices are submitted and approved on time. Support the Accounts Receivable team with other related duties as needed.

What We're Looking For

2+ years of collections experience

with proven success in reducing delinquency. Strong communication skills (verbal and written) with the ability to handle customer interactions professionally. Excellent organizational skills and attention to detail. Proficiency in Microsoft Excel and Adobe Acrobat. Goal-driven, problem-solving mindset with the ability to manage multiple priorities. Negotiation experience and comfort resolving disputes. Knowledge of Accounts Payable processes is an asset.

Why Join?

This is a great opportunity to step into a

hands-on, impactful role

where you'll be contributing directly to the financial health of the business. You'll be working with a supportive accounting team and engaging with a variety of customers daily.

Location:

Markham, ON

Type:

Contract (immediate start required)


If you're detail-oriented, thrive on building positive client relationships, and are ready to hit the ground running, we'd love to hear from you!