Trico Centre for Family Wellness has an exciting, full time permanent position as an
Aquatics Coordinator
within our facility! The Aquatics Coordinator is responsible for providing assistance to the Aquatics Director in the day-to-day running of the pool and assisting in the development and growth of programs and services related to the Aquatics Department. The Aquatics Coordinator must demonstrate and promote a strong understanding and appreciation for the mission, vision and goals of Trico Centre. This position is critical in ensuring that optimum safety standards and procedures are met, practised, and adhered to. This position requires a flexible schedule of days, evenings and weekends.
Qualifications:
Post-secondary education in Physical Education, Recreation, Kinesiology or Sport Management and/or experience is a definite asset
Aquatics Supervisor/Management Training
Current National Lifeguarding (NL) Certification
Current Lifesaving Swim Instructor (LSI) Certification
Lifesaving Society National Lifeguard Instructor would be a definite asset
Swim for Life Instructor trainer would be an asset
WHMIS Certification
Pool Operator Level 1 and 2
Current Standard First Aid and CPR "C"/AED Certification required
First Aid Instructor Trainer Certification would be an asset
Current Police Security Clearance and Vulnerable Sector search within the last 6 months is mandatory
Computer Experience in Word, Excel and Recreation software
High Five Training is an asset or willing to obtain
Experience/Skills Required:
Extensive practical work experience in an aquatic setting
Minimum 2 years staff supervisory experience and minimum 4 years' experience working within the aquatics field
Detail oriented, strong administrative, organizational and computer skills
Excellent customer service skills, able to handle customer queries and complaints with creativity and innovation
Strong program planning and leadership skills
Ability to train and lead others in their development
Excellent communication skills
Solid understanding of the Lifesaving Society Aquatic programs
Knowledge of Occupational Health and Safety Legislation
Responsibilities:
Employee Supervision
Assists the Aquatics Director with interviewing, hiring, onboarding and training of new aquatic staff and volunteers, as well as in the development and implementation of training plans for pool staff including; Shift Leader, Head Guards, Guards and Swim Instructors
Provides feedback to the Aquatics Director for the completion of aquatic staff performance reviews as set out by Trico Centre Employment policies and standards required for the job
Demonstrates positive leadership consistent with Trico Centre values
Assists with completion of the bi-weekly payroll for the department
Monitors and tracks the status of aquatic staff certifications, awards, training in-service and attendance
Assists in planning and implementation of staff in-service workshops
Assists with creating and maintaining staff daily and monthly work and lesson schedules
Completes other related duties as assigned by the Aquatics Director
Budget Preparation
Assists the Aquatics Director in the development and management of the aquatics department annual operating and capital budget
Assists the Aquatics Director in researching and seeking out pertinent information for new equipment and services for the Aquatics department
Assists the Aquatics Director in researching new ways to increase revenue and enhance customer service within the aquatics
Runs new employee orientation program for new hires
Programs & Services
Assists the Aquatics Director with the development of the aquatics section of the seasonal Program Guide (research, program and facility utilization analysis and development)
Inputs seasonal aquatic programs into the Recreation software system monthly to meet the scheduled timeline for program guide development
Responsible to conduct seasonal swim lesson fees analysis as directed by the Aquatics Director
Assists the Aquatics Director in providing product knowledge for Guest Services in conjunction with the Guest Services and Fitness Director and Guest Services Coordinator
Provides assistance to the Aquatics Director in initiating, developing and implementing marketing objectives to enhance the Aquatics department
Gives input on ways to promote increased usage and maximum utilization of the aquatics department through marketing initiatives as directed by supervisor
Takes responsibility for coordinating the program start up process, cancellations and/or combining of classes as needed as directed by supervisor
Teaches swim lessons/guards in emergency situations
Takes responsibility for coordinating and developing swim lesson program as directed by the Aquatics Director (i.e. school board lessons, registration, programming and assignments, start-ups, etc
Operations
Is responsible for pool cleaning procedures in conjunction with the Aquatics Director and Facility Operations Assistant
Participates in and is involved in the planning and implementation of the annual pool shutdown
Health and Safety
Is responsible for performing regular safety inspections of the pool and equipment to reduce hazards and provide maximum levels of safety in conjunction with Aquatics Director and Facility Operations
Takes responsibility for maintaining accurate records for all pool standards - water quality testing, first aids, contamination procedures and incident reports in conjunction with the Aquatics Director and Facility Operations
Maintains and updates safety requirements, policies, procedures and MSDS sheets
General
Takes part in Trico Centre special events
Assists with aquatics program guide
Participates in monthly Leadership meetings
Creates aquatic forms and documents (logs, training plans, internal reports, etc.)
Covers weekly Duty Manager shifts
Handles customer enquiries (i.e., e-mail, phone, in-person)
Delivers high levels of customer service to all members and patrons which reflects the operational polices, practices and philosophies of the Trico Centre for Family Wellness
Ensures policies and required procedures are adhered to
What We Offer:
Competitive salary
Free family facility membership and excellent full benefits package
Training and development opportunities
Closing Date:
Open until filled
Location:
11150 Bonaventure Drive SE
Only those individuals selected for an interview will be contacted. Thank you for your interest in Trico Centre for Family Wellness. We are an equal opportunity employer.
Please send applications to:
Trico Centre for Family Wellness
11150 Bonaventure Dr. SE
Calgary, AB T2J 6R9
Attention: Aquatics Director
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