Job Description

Apprentice Service TechnicianAllow us to introduce ourselvesxe2x80xa6You may think you don't already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco's industry leading air compressors. That's right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many morexe2x80xa6 in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!We don't just promote diversity and inclusion because it's the right thing to do, we do it because it's what drives the best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected statusYour new role will beAs our newest Apprentice Service Technician (based in Calgary), you'll get the opportunity to put your knowledge in practice and explore, grow and develop your technical skills while building strong relations with our customer base. Joining our team of Service Technicians, you will be providing high-quality service and maintenance to our industry leading air compressors, as well as other non-Atlas Copco brand equipment. In your new role, you will be supported by receiving necessary trainings, being partnered with an experienced Service Technician and have opportunities to expand your equipment knowledge.The main activities you'll be responsible for

• Providing maintenance and service on our customer's Atlas Copco products, as well as other brand equipment, and advising them about the general operations of their machines and maintenance requirements
• Commissioning new equipment and effectively diagnosing mechanical and electrical faults on customer equipment
• Supporting our local customer base and developing new customers by promoting Atlas Copco products on-site or through other communications
• Updating your product knowledge by reading instruction books, technical bulletins, in referring to any other technical information system, and other company resources, and by actively participating in the training programs as offered by the company
• Proudly representing the face of Atlas Copco when connecting with the customer on-hand by following and demonstrating company standards and exceeding the expectations of our valued customers
• Managing daily administrative duties such as ensuring time sheets and other paperwork are signed by customer when applicable and submitted timely, as well as preparing service reports
• Advising the operations service manager and/or the service sales representative of any new business opportunities

What you can expect from us

• Hourly salary + overtime/double time over 40 hours + company performance bonus
• Health Care, Vision, Dental, Life & Disability plans, Virtual Medical Consultations as of Day 1!
• 3-weeks starting paid vacation, 5 sick days, 5 flex days, 1 floater day per year
• Cellphone + laptop + company vehicle for business use only
• Annual Tools allowance
• Educational Assistance Program and Apprenticeship Program (100% coverage of your education and wage while attending in-course portion of your program)
• $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
• Company pension plan
• Employee assistance program (EAP)
• Emergency travel insurance
• And much morexe2x80xa6

What will help you succeed in your new role

• You are in the process of completing studies in Industrial Electrician, Millwright, Instrumentation or similar trade
• You have excellent customer service skills and can build strong customer relations
• You have a valid driver's license and a clean abstract
• You are proficient using computers for communication, research, work orders and programming various controllers
• You are open to travelling to customer locations (out-of-town/overnight) as well as being on-call on evenings, weekends and holidays
• You are comfortable working in industrial environments including extremes in temperature with continuous walking, reaching, bending, kneeling and lifting 50lbs on a regular basis

#ACAStart a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.

Atlas Copco