---------------- On-site customer service
International level
Tasks
--------- Develop reports and proposals to illustrate benefits from use of good or service
Provide input into product design where goods or services must be tailored to suit client's needs
Consult with clients after sale to provide ongoing support
Reach to clients after sale or signed contracts to provide ongoing support
Review and adapt information regarding product innovations, competitors and market conditions
Train customers' staff in the operation and maintenance of equipment
Provide clients with presentations on the benefits and uses of goods or services
Resolve product and service related problems
Troubleshoot problems related to equipment
Advertise and/or promote products, sales or services
Provide customer service
Computer-aided design (CAD)
Type of product
------------------- Industrial supplies
Analytical techniques
------------------------- Thermal analysis
Computer and technology knowledge
------------------------------------- Spreadsheet
Database management
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Word
Enterprise resource planning (ERP) software
--------------------------------------------- Fast-paced environment
Attention to detail
Hand-eye co-ordination
Personal suitability
------------------------ Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Initiative
Positive attitude
Screening questions
----------------------- Do you have previous experience in this field of employment?
What is the highest level of study you have completed?
What is your current field of study?
Experience
-------------- 3 years to less than 5 years
Health benefits
------------------- Dental plan
* Health care plan
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