Job Description

TASKS AND RESPONSIBILITIES We are looking for a resourceful and passionate person to fill the position of Application Specialist at Shapeshift 3D. In this role, you will be the bridge between our core software development team and our clients. As someone with both interpersonal and technical skills, you will be translating high-level client\xe2\x80\x99s requirements into technical tasks, provide support for existing clients, implement application-specific software improvement and manage client onboarding. Shapeshift 3D is a highly performing toolbox for customization workflows, you will be using and improving these tools to develop workflow for new applications and use cases. You will work in close collaboration with people with background in mechanical, biomedical, software and physics engineering. You will also act as a consultant to guide the development of our Shapeshift 3D software to improve user experience and ease future application integrations and onboarding. Your main tasks will be to:

• Work on proprietary software and select appropriate modules to develop applications according to business requirements and achievements of results;
• Collaborate with and aid end users to ensure smooth onboarding on our software platform;
• Develop software products and select appropriate software applications for system according to business requirements and ensure achievement of results;
• Assist customers and provide operational and end user support;
• Coordinate with software development team and assist end users and stakeholders to determine and implement required software improvement;
• Collaborate with developers and vendors to align core software development with end-user needs and ensure achievement of all business objectives;
• Coordinate with departments and prepare technical reports, training materials and documentation for end users.

REQUIREMENTS

• Bachelor\xe2\x80\x99s degree in engineering, computer science, mathematics or equivalent experience;
• Great inter- and multidisciplinary skills: ability to understand and consider information from various fields during development;
• Proven ability to handle many projects simultaneously and to meet deadlines;
• Experience interfacing with clients (sales, support, etc.) and managing projects;
• Coding experience and interest for software-based technology;
• Excellent written and oral communication skills;
• Bilingualism (French and English);
• Demonstrates resourcefulness, creativity, initiative, perseverance, and adaptability;
• CAD software, 3D printing, biomechanics and algorithms knowledge are assets.

WORKING CONDITIONS

• Full time job offer;
• Salary determined based on experience;
• 100% work from home;
• Flexible schedule;
• Stimulating and inclusive work environment;
• A work environment that favours agility, teamwork and result-driven methods;
• A stimulating career opportunity in a fast-paced & high-growth environment;
• Monthly team-bonding activities.

ABOUT SHAPESHIFT 3D Shapeshift 3D creates a future where our differences are embraced, valued and reflected through what we wear. We develop software solutions to simplify, automate and enhance the personalization of protective, medical, and sports equipment through the 3D scan of the user and 3D printing of the final product. Ultimately, these products enhance comfort, performance, and quality of life.
We are committed to providing a healthy and welcoming work environment where individual differences are recognized and respected in order to allow employees to develop to the best of their abilities and to benefit from each person\'s skills and strengths.
It is obvious to us that the talents of all are crucial to reach our full potential. Honesty, integrity, teamwork, boldness, and constant improvement are the values that guide our choices and methods. We are growing and are looking for a perfect candidate who believes in our vision, shares our values, and has a passion for healthcare and sports.
Learn more at https://www.shapeshift3d.com/!
HOW TO APPLY

• Only retained candidates will be contacted.
• To apply, send your resume to jobs@shapeshift3d.com

Shapeshift 3D is committed to the principle of employment equity. We welcome diversity and encourage applications from all qualified persons. All applicants and employees will enjoy equality of opportunity and fair treatment without regard to: Ethnicity Age Beliefs Pregnancy Sex Sexual Orientation Disability Gender Identity Gender Expression National Origin Genetic Information Veteran Status Marital Status Prior Protected Activity