Job Description

Job Title : Application Production Support
Location : Montreal , QC
Timings : 8:00 AM - 5:00 PM
:

• Responsible for production support, follow-up of application developments, and flows between BNP Paribas Loans and Trade Finance applications and other back office systems.
• Assist sponsors and project teams to identify business needs and define functional specifications
• Work closely with IT Global Banking teams to produce technical specification documents; Responsible for coordinating and fulfilling projects support tasks, as well as providing status reports
• Maintain application and systems as per the Information Security guidelines.
• Ensure data protection regulations are implemented from a data security standpoint.
• Maintain monitoring, capacity planning and performance tuning of financing solutions applications components
• Understand document the business process and data flow.
• Lead the Change Control review meeting to ensure data quality and coordinate approvals
• Manage the cyberark bypass controls and assess for resolutions

Requirements :

• Bachelor degree or higher in Computer Science or related fields.
• Must have at least one of Shell/Perl/Batch/Python scripting skills
• Well versed with incident/problem/change management process
• Excellent verbal and written communication skills
• Good documentation skills - advanced knowledge of Excel, Word , PowerPoint
• Good understanding of Java J2EE applications
• Good to have infrastructure, MQ, Websphere, Tomcat knowledge
• Good to have ITIL foundation knowledge/certification
• Experience with Unix/Linux/Windows servers.
• Experience with application deployments and installations
• Knowledge of SQL/Pl SQL
• Knowledge of Tools like Jira, ITSM, SN
• Strong multitasking skills and ability to reprioritize tasks

Skills Required