Job Description

We are hiring an Application & Design Specialist/ Mechanical Engineer with some experience in the HVAC Industry. You must be eligible to work in Canada and hold current travel documents which enable you to occasionally travel in the U.S. and Canada.

Compensation =

Salary base + Bonus + Benefits + RRSP matching program.

This full time, permanent, hybrid position is a mix of remote and onsite work at our Head Office/Facility in Mississauga, Ontario.

The successful candidate will have

HVAC Industry Technical expertise

in a similar role and be very detail oriented with a customer centric approach.

Project Management will also be a part of this exciting role, previous experience is required.

Having strong verbal and written communication skills along with an enthusiastic and collaborative attitude in order to effectively train and support our Design Consultants and Representative network throughout North America is required. Our next Team member will excel at engaging and supporting our clients and customers with technical support and product knowledge. They will also be skilled in fostering excellent ongoing customer relationships. The role will revolve around product support, external training, and preparation/ coordination of quotations and designs. (via AutoCAD LT). An Engineering, Science or Technical/ equivalent degree is required.

Are you looking to work for a company that operates in over 40 countries around the world and relies on diversity of culture and thought to deliver on its goals? We seek talented, qualified employees in all our operations around the world. The culture is flat and driven and our employees are empowered to make decisions and impact the organization. At Schwank we like to have fun and win! If you are looking to be a member of a globally active team with over 80 years of experience in product development, engineering, production and sales, we look forward to reviewing your application!

Key responsibilities:

Provide expertise in product assistance for sales and customers. Assist in all related activities in sales & customer technical support and take ownership and responsibility for solving customer issues (with regards to applications). Collaborate with different departments to propose best solution offerings to customers such as consulting engineers and contractors. Provide feedback to other departments as required and lead and/or participate in applicable Project Teams involving strategic initiatives and product development. Ensure that solutions are captured as a technical artifact and stored on our database. Assist in developing and maintaining departmental policies and procedures. Able to review detailed building plans and blueprints. Generate proposals and submittals for these systems and present findings to sales or to our representative networks. Filing and tracking of the issued proposal (documents, price, terms, cost information, and details of RFQ). Create Heat Loss Calculations for buildings. Maintain good relationships with customers and a representative network. Strive to constantly improve business agility and speed of response. Interact with Company marketing operatives to provide feedback on initiatives. Analyze and report customer feedback for continuous customer serving improvement. Product training for external applied representative network. Support special projects as assigned by management.

Qualifications:

University Degree - Engineering or science related is preferred Ideally 2+ years' experience working with engineering, manufacturing and distribution operations. Minimum 1 year specification review and proposal creation experience; HVAC industry experience is required. Working towards professional P.Eng designation is a definite asset! Knowledge of Salesforce (CRM) and Seradex (ERP) is a bonus! Experience with projects of significant complexity. Demonstrated knowledge of ASHRAE regulations (specific to HVAC), policies and procedures. Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures) Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well-thought-out recommendations. Strong, team-oriented leadership skills with presence and a bias for action. Self-directed with ability to work autonomously and collaboratively and a focus on results. Ability to communicate in an open and authentic manner in all situations. Some travel within Canada and USA - current suitable travel documents required.

About Us

Schwank provides climate [HVAC] systems for commercial and industrial places - We provide improved comfort at lower operating costs. Schwank is the global market leader in the field of infrared heating systems, with a wide variety of products from gas to electric, and a strong understanding of heating application.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Dental care Extended health care On-site parking Profit sharing RRSP match Work from home
Application question(s):

Do you currently live within 1 hour of the Schwank N.A. facility in Mississauga? Tell me about your project management experience. For which company did you work in a project management role? Do you have your P.M.P.? Tell me about your Application & Design experience. For which company(ies) did you work in this or a similar role? What type of degree do you have? Do you have your P.Eng? Do you have knowledge of ASHRAE regulations specific to HVAC? Are you eligible to work full time for any employer in Canada and willing to work onsite at our Mississauga Head Office when required (Hybrid)? What is your total salary range expectation for this position? Do you have experience with Salesforce? Do you have any ERP system experience? If so which one(s). How many years of AutoCAD experience do you have? What current travel documents enable you to travel throughout the U.S. in order to support and train our rep agencies as well as provide onsite customer support when required?
Education:

Bachelor's Degree (required)
Experience:

HVAC Industry Technical: 2 years (preferred) Specification review and proposal creation (HVAC): 1 year (preferred)
Work Location: Hybrid remote in Mississauga, ON L5T 1X2