Job Description

Salary

$24.57 Hourly


Location


Belleville, ON



Job Type

Regular Part-Time


Job Number

2023-00170



Department

Strategic Enrolment


Opening Date

10/17/2023



Closing Date

10/24/2023 11:59 PM Eastern


Bargaining Unit

OPSEU421-SS-PT



Start Date

ASAP


Start Rate

$24.57



Payband

PT - G


Hours

24 hours per week



Length of Term

Permanent


Closing Date for Internal Consideration

10/24/2023



Posted in accordance

with Article 19 of the Part-Time Support Staff Collective agreement, internal candidates as defined in the Collective Agreement will be given first consideration.

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DESCRIPTION
BENEFITS
QUESTIONS



About Loyalist Loyalist College is built upon the lands governed by the Dish with One Spoon wampum agreement. We affirm and thank the Haudenosaunee, Anishinaabeg and Huron-Wendat nations for their continued caretaking of the land. At Loyalist, we empower our students with wraparound support services and hands-on training to succeed on any path they choose. Our academic programs are responsive and innovative, designed to solve pressing social and economic challenges and meet the evolving needs of our regional industry and community partners. Our graduates enter the workforce equipped with the knowledge they need to be better global citizens, and with future-focused skills to lead change in their fields. With a presence in Belleville, Bancroft, Port Hope, Tyendinaga and Toronto, we believe our institutional responsibility extends beyond the classroom to seeing the big picture for the communities we serve. Our expertise in applied research and deep connections to local industry support economic development, to the benefit of businesses, entrepreneurs, changemakers and innovators. Our commitment to decolonization, and the pursuit of a more inclusive, equitable world, means we hold ourselves accountable to the diverse perspectives, cultures and experiences that shape our communities.


Position Summary
Reporting to the Director, Strategic Enrolment, the Applicant Liaison Officer works closely with the recruitment and admissions teams, as well as the Institutional Research team, to convert applications to confirmations.

The incumbent is responsible for the development, implementation, tracking and reporting of diverse campaigns and initiatives. The Applicant Liaison Officer requires thorough and detailed knowledge of Loyalist College, all post-secondary programs and other specialized programs and services offered by the college in order to effectively convert and retain students from application to Day 10.
Duties and Responsibilities

• Working with Marketing & Communications to organize social media around various conversion campaigns, and to ensure campaign consistency and roll out across multiple intakes, as well as platforms
• Working with Recruitment to get information about campaigns to prospective students
• Working with Academics to launch and execute calling/outreach campaigns
• Working with student ambassadors, class leaders, previous winners to highlight Loyalist College
• Working with the Director, Strategic Enrolment to plan future campaigns
• Working with the Director, Strategic Enrolment to plan incentives and giveaways for Conversion, as well as Retention events
• Working with the Manager, International Recruitment to plan international conversion points and campaigns
• Tracking and inventory of prizes and giveaway items
• Sourcing incentives for future giveaways and conversion campaigns
• Acting as a point person for events related to Conversion, this may include attendance at recruitment events, open houses, other community events, etc.
• Working closely with the Institutional Research Team to review/understand conversion data and possible opportunities

Qualifications

• Completion of a two (2) year Diploma in a related field from a recognized post-secondary program
• A minimum of two (2) years of relevant experience in customer service, calling campaigns or sales
• Abilty to exercise tact, confidentiality and diplomacy
• Advanced computer proficiency using MS Word and Excel
• Excellent communication skills
• Ability to work both as part of a team and individually with minimal supervision
• Evidence of strong organizational skill with the ability to work under pressure and meet deadlines is essential.

Please note: Following an offer of employment, candidates with Canadian credentials will be required to provide official transcripts from the granting educational institution(s); candidates with international credentials must provide World Education Services (WES) www.wes.org/ca evaluation (at their own cost) confirming Canadian equivalency of their credentials.

Loyalist is committed to promoting a diverse and inclusive college community. We encourage and welcome applications from marginalized and equity seeking groups. Loyalist College is committed to accommodating applicants with disabilities throughout the hiring process. If you have accommodation needs, please inform us as soon as possible by sending an email to peopleandculture@loyalistcollege.com. We thank all applicants, however, only those selected for an interview will be contacted.



Agency
Loyalist College


Address
376 Wallbridge Loyalist Rd.

Belleville, Ontario, K8N 5B9


Phone
613-969-1913



Website
https://www.loyalistcollege.com/



About Loyalist Loyalist College is built upon the lands governed by the Dish with One Spoon wampum agreement. We affirm and thank the Haudenosaunee, Anishinaabeg and Huron-Wendat nations for their continued caretaking of the land. At Loyalist, we empower our students with wraparound support services and hands-on training to succeed on any path they choose. Our academic programs are responsive and innovative, designed to solve pressing social and economic challenges and meet the evolving needs of our regional industry and community partners. Our graduates enter the workforce equipped with the knowledge they need to be better global citizens, and with future-focused skills to lead change in their fields. With a presence in Belleville, Bancroft, Port Hope, Tyendinaga and Toronto, we believe our institutional responsibility extends beyond the classroom to seeing the big picture for the communities we serve. Our expertise in applied research and deep connections to local industry support economic development, to the benefit of businesses, entrepreneurs, changemakers and innovators. Our commitment to decolonization, and the pursuit of a more inclusive, equitable world, means we hold ourselves accountable to the diverse perspectives, cultures and experiences that shape our communities.


Position Summary
Reporting to the Director, Strategic Enrolment, the Applicant Liaison Officer works closely with the recruitment and admissions teams, as well as the Institutional Research team, to convert applications to confirmations.

The incumbent is responsible for the development, implementation, tracking and reporting of diverse campaigns and initiatives. The Applicant Liaison Officer requires thorough and detailed knowledge of Loyalist College, all post-secondary programs and other specialized programs and services offered by the college in order to effectively convert and retain students from application to Day 10.
Duties and Responsibilities

• Working with Marketing & Communications to organize social media around various conversion campaigns, and to ensure campaign consistency and roll out across multiple intakes, as well as platforms
• Working with Recruitment to get information about campaigns to prospective students
• Working with Academics to launch and execute calling/outreach campaigns
• Working with student ambassadors, class leaders, previous winners to highlight Loyalist College
• Working with the Director, Strategic Enrolment to plan future campaigns
• Working with the Director, Strategic Enrolment to plan incentives and giveaways for Conversion, as well as Retention events
• Working with the Manager, International Recruitment to plan international conversion points and campaigns
• Tracking and inventory of prizes and giveaway items
• Sourcing incentives for future giveaways and conversion campaigns
• Acting as a point person for events related to Conversion, this may include attendance at recruitment events, open houses, other community events, etc.
• Working closely with the Institutional Research Team to review/understand conversion data and possible opportunities

Qualifications

• Completion of a two (2) year Diploma in a related field from a recognized post-secondary program
• A minimum of two (2) years of relevant experience in customer service, calling campaigns or sales
• Abilty to exercise tact, confidentiality and diplomacy
• Advanced computer proficiency using MS Word and Excel
• Excellent communication skills
• Ability to work both as part of a team and individually with minimal supervision
• Evidence of strong organizational skill with the ability to work under pressure and meet deadlines is essential.

Please note: Following an offer of employment, candidates with Canadian credentials will be required to provide official transcripts from the granting educational institution(s); candidates with international credentials must provide World Education Services (WES) www.wes.org/ca evaluation (at their own cost) confirming Canadian equivalency of their credentials.

Loyalist is committed to promoting a diverse and inclusive college community. We encourage and welcome applications from marginalized and equity seeking groups. Loyalist College is committed to accommodating applicants with disabilities throughout the hiring process. If you have accommodation needs, please inform us as soon as possible by sending an email to peopleandculture@loyalistcollege.com. We thank all applicants, however, only those selected for an interview will be contacted.



Benefits for Part-time Support Staff include:

• As a part-time employee of the Ontario College system, you have the option to join the CAAT Pension Plan at any point during your employment CAAT pension website
• 4% vacation pay, moving to 6% after 5 years
• Tuition reimbursement opportunities and developmental leave provisions

Work Life Balance Matters at Loyalist College Part-time Support Staff can expect:

• Employee Family Assistance Plan - provides timely short-term counselling and consultation assistance to employees and their immediate family
• Fitness Centre Membership - exclusive facilities for use by Staff and Students at the Belleville location free of charge
• An Inclusive and Accessible Workplace