Job Description

Description :RESPONSIBILITIES:

• Visit customers to service vendor products and perform sales and support services in assigned stores
• Travel to customer locations and service vendor products and maintain product displays
• Receive and respond to customer inquiries
• Provide new product information including receiving customer feedback regarding vendor products and services
• Support and provide product knowledge to customers by demonstrating equipment and providing product application training
• Answer customer sales and technical questions
• Resolve customer complaints in a timely manner
• Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques.
• Resolve any customer and vendor differences
• Assist with placing special orders
• Place items on shelving units according to the plan-o-gram
• Manage and maintain inventory levels, make adjustments as required
• Attend and represent customer at trade / industry shows and training sessions as required.
• Report weekly summary of hours, location and sales impact at retail.
• Travel with designated Customer Manager and/or AMS Regional Manager when necessary
• Comply with all Customer and AMS policies and procedures
• Perform other related duties as assigned

• Travel required which includes overnight stays
• Ability to work varied hours/days as business dictates is required
• Knowledge of Brand Name appliances required
• Must be Microsoft Office proficient
• Required to lift up to 50lbs, this may include lifting weight above shoulders as needed
• Frequent standing, bending and twisting required
• Excellent communication, presentation, written and technical skills required
• Proof of valid drivers license and insurance required (must meet companys minimum requirements)
• Provide excellent customer service to customers and vendors
• HS diploma or equivalent required, college degree preferred
• 2 years of vendor sales experience preferred
• 1 year of field sales/customer service experience preferred

• Vehicle Reimbursement Program
• Company equipment
• Comprehensive compensation for travel (hotel and meals)

American Merchandising Specialists