Job Description

Job Summary

Southern Ontario's leading Scratch & Dent appliance retailer is seeking a dynamic and customer-focused Sales Associate to join our retail team. The ideal candidate will possess excellent communication skills, a passion for appliance sales, and the ability to engage customers through product demonstrations and personalized service. This role offers an opportunity to develop sales expertise in a fast-paced environment, providing valuable experience in retail sales, merchandising, and customer relations.

Duties

Greet customers warmly and provide exceptional customer service throughout their shopping experience Assist customers with product inquiries, demonstrations, and technical explanations of our offerings Conduct engaging product demos to showcase features and benefits of various items Upsell complementary products and accessories to maximize sales opportunities Operate POS systems accurately for cash handling, transactions, and receipts Maintain organized merchandise displays and ensure products are visually appealing Manage cashiering duties including processing payments via cash, credit/debit cards, and other methods Handle customer inquiries via phone or in person and on Facebook with professionalism and courtesy Keep track of inventory levels and assist with merchandising efforts to enhance store presentation Follow company policies on time management, organization, and adherence to sales protocols

Requirements

Excellent communication skills with the ability to clearly explain product features and benefits Prior experience in retail sales, appliance sales, or related fields is preferred Bilingual or multilingual abilities are highly desirable to serve diverse customer bases Strong organizational skills with attention to detail in merchandising and POS transactions Basic math skills for handling cash transactions accurately Customer service-oriented mindset with friendly phone etiquette and professional demeanor Ability to perform product demos confidently and effectively engage customers in upselling techniques Proven time management skills to prioritize tasks efficiently during busy periods Ability to work well within a team environment while independently managing responsibilities
This position offers an engaging work environment where your sales skills can flourish while helping customers find the right products for their needs. We value proactive individuals who are eager to learn and grow within our company.

Job Type: Full-time

Pay: $17.20-$22.20 per hour

Expected hours: 30 - 40 per week

Work Location: In person