Job Description

We are looking for a

Service Wash/Shuttle Driver

to join our Applewood GM Port Hardy team who enjoys washing and detailing vehicles, possess excellent customer service skills, and can work independently as well as part of a team. We're looking for a reliable, detail-oriented Service Wash/Shuttle Driver to join our team and play a key role in maintaining high standards of vehicle presentation and providing friendly, professional transportation for our customers.

The Role

Vehicle Washing & Detailing:

Clean, wash, vacuum, and prepare customer and dealership vehicles to a showroom-ready standard.

Customer Shuttle Driving

:

Safely and courteously transport customers to and from the dealership within designated service areas.

Vehicle Movement & Organization:

Assist with vehicle staging, parking, and lot organization to support sales and service operations.

General Wash Bay Maintenance:

Keep the wash bay clean, safe, and stocked with necessary supplies at all times.

Customer Service Support

: Provide friendly, professional interactions with customers, and assist staff as needed to ensure a positive dealership experience. Other duties as assigned by management.

Measurables:

Vehicle Clean Score

: This measures the cleanliness of the car based on its category (Delivery, Show, and Lot). This will be measured by spot checking and using the Vehicle Cleanliness Scorecard.

Customer satisfaction score (CSI):

This measures customers' satisfaction with their experience when visiting the lot. This can be measured through surveys or feedback forms.

Lot Maintenance score

: This measures the cleanliness and organization of the lot, including the condition of vehicles and the overall appearance of the lot. A high lot maintenance score indicates that the lot is well-maintained and presents a professional image to customers.

Employee performance metrics:

This includes metrics such as attendance, punctuality, quality of work, and adherence to safety regulations. By tracking these metrics, the Wash Bay Attendant can identify areas where employee performance can be improved and take steps to address them.

Safety Compliance score:

This measures the dealership's compliance with safety regulations and guidelines. A high safety compliance score indicates that the dealership is taking the necessary steps to ensure the safety of both customers and employees.

Compensation:

The total compensation range for the Service Car Wash/Shuttle position at Applewood GM Port Hardy is based on an hourly rate of $18 - $20 per hour. Please note that this range is provided as a general guideline and may vary depending on the qualifications and expertise of the selected candidate.

What You'll Bring:

A valid Class 5 driver's license with a clean driving record Strong attention to detail and pride in delivering high-quality work. Friendly, professional, and customer-focused personality. Ability to work independently and as part of a fast-paced team. Must be physically able to perform cleaning and detailing duties.

Applewood Auto Group Benefits:

Full training provided (with ongoing training, development, and support) Exceptional culture and community. Work alongside industry leaders, some of the best managers in the industry. Exciting high-energy work atmosphere and we have LOTS of fun. 12 dealerships and counting to work alongside and grow with. Group events, Applewood Family Day, Xmas party, Bowling, BBQs, and more We support local communities, schools, animal hospitals, sports teams, and charities.

Our Core Values:

Best-in-Class Experience

- We are committed to delivering a best-in-class experience for every team member and client who walks through our doors.

Find a way to say Yes!

- We take full ownership, embracing the responsibility to "Make Things Better."

Team Beats with One Heart

- We are a close-knit group of professionals who are all working towards the same goal of driving excellence in everything we do.

Question for you, are you ready to take this step? Ready to build a solid career?



If the answer is yes, APPLY NOW, don't wait!